DoubleTree By Hilton Hotel Chicago Arlington Heights Guest Reviews
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Write a review
Latana Fri, 29 August 2025
Great place, nice location.
Liked: I didn't eat at breakfast but my family did and they had nothing but great things to say about the food and service. The pool was very nice and clean. The fitness center was also clean and organized. The TV in our room was very large, we didn't expect that.
Disliked: We only had 1 issue. Our room number was 211 and at time we could not get into our room. Looked like the keycard worked, and using the app to unlock the door also turned green but the door was still stuck. Maintenance came extremely fast and was able to get the door open.
Anonymous Sat, 23 August 2025
Need to put microwave and...
Liked: Cleanliness of room. Helpful staff
Disliked: No microwave or fridge in the room
Bayarsaikhan Sun, 17 August 2025
Very good
Myra Sat, 9 August 2025
Disappointing
Anonymous Thu, 31 July 2025
Very good
Tianna Sun, 27 July 2025
Exceptional
Václav Wed, 23 July 2025
Pleasant
Liked: The location is good and despite it being a rather old hotel, all worked well and was clean.
Disliked: The staff is not very welcoming. When you enter the restaurant, they don't greet you but rather ignore you.The receptionist has charged me twice the amount I have booked the hotel for and tried to convince me this is correct. Had to fix it with her colleague next day.The swimming pool was dirty, with plastic and hair floating there, we walked away.
Anonymous Mon, 23 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Bad
Parshu Mon, 23 June 2025
Good
Liked: Decent