DoubleTree By Hilton Hotel Chicago Arlington Heights Guest Reviews
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G Mon, 2 June 2025
Overall clean location, staff is...
Liked: How clean the location was. How friendly the staff were. Everyone was very welcoming.
Disliked: We did have one issue with the breakfast. My daughters went down thinking that it was a free continental breakfast. Well the sat and ate breakfast, at the end the server gave them a bill they didn’t know what to do and nothing was communicated to them. I feel like the sign outside the dining room is misleading. They should have something stating that breakfast is not free or the server’s say something to guests about the cost. We had to pay 40.00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat. Just think some better signage and communication from the staff would be helpful.
Veronica Wed, 21 May 2025
Superb
Rule Sun, 11 May 2025
Very good
Liked: Didn't like the hold fee for two rooms. I reserved two rooms but I'm thinking it could've been one fee for both.
Disliked: Didn't like the hold fee for two rooms. I reserved two rooms but I'm thinking it could've been one fee for both. Bed was a bit lumpy
Marlon Thu, 8 May 2025
Passable
Lnemour Fri, 2 May 2025
Disappointing
Donald Sat, 26 April 2025
Exceptional
Deborah Mon, 21 April 2025
Superb
Jordan Mon, 31 March 2025
Exceptional
Diane Mon, 17 March 2025
It was okay
Liked: It was fine
Iman Sun, 2 March 2025
Bad