DoubleTree by Hilton Bend Guest Reviews
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|0.2 miles from Bend centre|
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Gail, Forks, visiting Tower Theatre Bend Wed, 25 July 2018
Liked: The mattress was great; we appreciated the microwave and fridge in the room; easy place to get to from main highway; close to venues that we were there for.
Disliked: We were told bad directions when we left of how to get back on main road heading north - wandered quite a bit on that advice. Also was a bit put out that you charge for breakfast - the room cost enough so breakfast would be complimentary.
Donna M, Redmond, visiting Les Schwab Amphitheater Fri, 29 August 2014
The room was great aside from the two issues we had. We otherwise had a great evening out!
Liked: Staff very pleasant; nice room.
Disliked: Hair in the shower when we arrived; A/C was very loud at times.
Kathy Tue, 7 July 2020
Considering the circumstances, it was...
Liked: Covid has affected the amenities. However the staff was SO customer service oriented!! Cleanliness was great but they weren't servicing rooms if you stayed overnight. The front desk was willing to do whatever they could - deliver a bottle of wine, look up a restaurant, etc.
Disliked: There was no breakfast available and no happy hour. There was no free wifi unless you were a HH member at a certain level. Booking should not advertise it that way. Covid has affected the amenities.
Susan Mon, 29 June 2020
Maja Sun, 28 June 2020
Enjoyed the outdoors, great location,...
Liked: location is perfect. no breakfast was served due to covid restrictions.
Disliked: All the staff did not wear masks, nor did I see a designated person cleaning the doors, handles, tables. it was very unsettling once I realized their Covid precautions were poor at best.
Debra Sun, 14 June 2020
Will find a new property...
Liked: Location and size of room were good. Bed was comfortable.
Disliked: Our rate was to include breakfast. We were told we would have to pay $5 to get a sack breakfast. We were not informed that there would be no housekeeping so when we were out of supplies we went to ask for more and then were told about the change. The property is worn and needs updating. Overall communication was non existent. Also it is very loud in the evenings. Sounds like drag racing on the street (loud engines and cheers) and there are several of the party bicycle tours that come through with loud music and cheering.
Beardsley Thu, 11 June 2020
Not coming back
Liked: What breakfast? They offered a bag of something in it. Declined. At least go some money back.
Disliked: For starters....the shower was not clean. Looked like mold. The key card didn't work...had to get help to get in the room. The room did not have t he appearance of being clean.
Jeremy Fri, 29 May 2020
Liked: Front desk staff was great property was clean the room was spacious
Disliked: There was no hot breakfast items provided at all even in a prepackaged to go format
Anonymous Thu, 28 May 2020
Alexis Fri, 1 May 2020
Gosse Mon, 10 February 2020
Disliked: Bathroom was gross. Grout was dirty. Shower was dirty
Stephanie Wed, 29 January 2020
You can't go wrong booking...
Liked: The check in staff was very friendly. We were given warm cookies when we checked in, after a long drive it really make our day. The room was spacious and clean with comfortable. I would highly recommend this hotel.