DoubleTree by Hilton Hotel Asheville - Biltmore Guest Reviews
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Thomas, Fayetteville, visiting Harrah's Cherokee Center Asheville
The hotel was fine, but they made it very clear when we checked in and checked out that our stay would not count toward HHONORS Points since we booked through a third party. VERY disappointing. We were to get HHONORS Points for anything charged to the room, but the restaurant onsite did not have the capability to charge to the room due to a computer glitch. VERY disappointing again. We spent about $700 at a Hilton Hotel with no HHONORS points recognition.
Anonymous Mon, 4 August 2025
Great stay for my family...
Liked: Very convenient location in a great city. This is always a nice stopping point when I am traveling in North Carolina.
Disliked: Nothing to mention.
Dan Fri, 1 August 2025
Comfortable
Liked: Great location, great with the dog.
Disliked: Restaurant closed.
Daniel Fri, 1 August 2025
Good
Anonymous Mon, 28 July 2025
Disappointing
Robert Sat, 26 July 2025
Beautiful location. Wonderful staff
Liked: Didn’t have the breakfast. I did not feel it was a value
Disliked: No microwave in the room
Elizabeth Fri, 25 July 2025
Passable
Liked: Staff & location
Disliked: Dated old and smelly rooms. Carpet needs replacing. Lots of wear and tear.
Aimee Tue, 22 July 2025
Very good
Melanie Mon, 21 July 2025
Superb
Brady Mon, 21 July 2025
Henry is the best front...
Liked: Great location!
Disliked: Nothing! It was perfect!
Desiree Tue, 15 July 2025
Will be back
Liked: Friendly staff, clean and location.
Disliked: Pillows too soft and flat.