DoubleTree by Hilton Hot Springs AR

Exceptional

Exceptional

Liked: The facilities were excellent.
Disliked: Nothing.

Very good

Disliked: Some of the staff at the front desk seemed overwhelmed due to the amount of customers at times and were very rude. My opinion is they needed more help.

Exceptional

A leak from up above

Disliked: Our first night was great, but the second night was not we had drainage from the room above us leaking in our shower so it was unpleasant, no shower, plus no sleep

Exceptional

A great stay in Hot...

Liked: We have stayed at the DoubleTree multiple times in Hot Springs, when we travel through. Everything is always clean and the beds are very comfortable. The pool is nice and we used it as well. You have to love the warm cookie they give you on arrival too.
Disliked: This last visit, they seem to have stopped the morning coffee service in the lobby. They provide in-room coffee, but I generally need more than one cup. They used to provide coffee in the lobby in the mornings, but they seem to have stopped that recently which was a bummer.

Very good

Liked: Good location ,it has everything
Disliked: I didn’t like that they charged me extra fee because I rent a boat and I used their dock to get in and get off

Exceptional