DoubleTree by Hilton Holland

We were glad to have...

Liked: Breakfast slow and costly.
Disliked: They were under renovation. Place was a mess, for the money we paid.

Very good

Poor

Liked: Location
Disliked: AC/heat did not work in room ..... slept part of the night ( 1am -2am) in the car because of some annoying building alarm going off

Bad

Liked: Even though we were aware that they were undergoing some changes we were not ready for the amount of boxes and cardboard and furniture that was stacked all over the hotel I do not feel that for 156 the way we were treated and the condition of the hotel was very poor I would like a refund
Disliked: The fact that all of the new furniture was stacked from floor to Sealy High all through the hotel out on the pool area and it was also unsafe and a fire hazard with all of that cardboard

Exceptional

Staff was amazing and friendly...

Liked: Location was good and staff was excellent!
Disliked: Very outdated and there was a small stuffed animal in my bed when I pulled the sheets back which tells me the bedding never got changed from the last guest! Totally disgusting! Lighting in the pool area was awful, room was outdated.

Not recommended.

Liked: The front desk people was very nice and friendly
Disliked: Very old buildingnot cleanthey charge a fee to check the rooms when we make check out but after that they don't return the money They offer breakfast when we book and we pay for that, however, after that, they came with a bill and they say not everything was included (in my case, even the water it was charged).

Very good

Liked: Spacious and clean room!
Disliked: Kids swimming in the pool at 6:00 am!!

Overall, we enjoyed our stay...

Liked: The breakfast was EXCELLENT, and the location was very convenient. The personnel was very nice, also. The pool was very well maintained.
Disliked: On the second night the toilet handle broke, and the toilet water ran constantly. Also, the refrigerator was either broke or not plugged in. We weren't able to get behind it.