DoubleTree By Hilton Helena Downtown Guest Reviews
Write a review
Write a review
Darrin Fri, 11 July 2025
Good
Anna Mon, 30 June 2025
Comfortable, Good location but staffing...
Liked: The staff were very friendly and helpful. The bedrooms were very clean and tidy and the beds very comfortable - we stayed for a total of 3 nights spread over 2 weeks.
Disliked: Short of staff - restricted breakfast service on the first 2 mornings and they ran out of orange juice - kitchen chef was off sick. When we came back for the 3rd night stay, the chef had quit at short notice and there was even less breakfast available. This was a problem as on a Sunday morning at 9 am, there wasn’t really any alternatives in Helena.The courtesy airport shuttle was not available to us and we had to call an Uber - this again was due to staff shortage and no one being able to cover the front desk - this was a key feature as part of the booking decision as Helena airport does not have taxis.
Victor Tue, 13 May 2025
Very pleasent, great location.
Liked: Monday's breakfast the best ... made to order, not buffet
Disliked: Buffet over priced
Kadee Sun, 20 April 2025
Exceptional
Hodgson Mon, 14 April 2025
Superb
Domini Sun, 5 January 2025
Exceptional
Liked: Bedding and mattress. Excellent breakfast
Disliked: More cream for coffee
Roger Fri, 6 December 2024
Great place
Liked: Joy was the BEST! Very friendly and helpful and a delight to talk to. The location for exploring downtown is perfect. Walk out the door and you are surrounded by shops and restaurants.
Megan Sat, 9 November 2024
We were very underwhelmed by...
Liked: The location.
Disliked: Pool was closed, breakfast and restaurant were awful.
Amanda Mon, 21 October 2024
Superb
Steven Mon, 23 September 2024
Superb