DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Overall everything else was great

Liked: Overall the property was exceptional could not fault the cleanliness, the food or the staff as well as the surroundings
Disliked: I must say I wasn’t impressed when being told that not one but both hot tubs were out of useThe only one that was available was outdoors and was always busy, meaning we never got a chance to go inI’m quite dissatisfied by this

Overall I would rate my...

Liked: Reception staff were very good and welcoming. Nice room - spacious and clean. Very well appointed communal areas.
Disliked: Restaurant staff were slow. My Friday evening meal took an age to be served. On Saturday morning I was offered a table for breakfast. The waiter must have thought I was invisible as he completely ignored the fact that I was sitting at a table next to a table where he seated two guests, and proceeded to serve them while ignoring me until I managed to attract his attention - not impressed!

Enjoyable stay

Liked: The location was perfectThe leisure facilities are excellent
Disliked: There were no drawers in the roomAlthough there were plenty of hangers there was too many items in the wardrobe already for clothes to hang properly We had to walk through a wedding party to reach the lift after using the leisure facilities

Exceptional

Great location to all amenities...

Liked: The room was amazing and very comfortable, great shower and nice view over the gardens and Harrowgate. Swimming pool and facilities very good.
Disliked: Price of breakfast was too expensive for what we would normally eat in the morning. Residents parking is very expensive for a five day break.

Not your usual standard for...

Liked: Good location
Disliked: Very dated and looks a bit tatty No fridges in the room and none of the rooms have air con and the windows don’t open. The rooms were way too hot which made it very uncomfortable and unable to sleep. I would avoid and use the neighbouring hotels instead

Excellent

Liked: Lovely room, great helpful staff, super breakfast and great location
Disliked: We didn't realise the spa was first come first serve for capacity and we sadly missed out on going due to scheduling

Nice find in Harrogate

Liked: Gym facilities and room was comfortable
Disliked: The parking was £15 per day. It would have been good to have this clearer at time of booking.

Exceptional