Doubletree By Hilton Glasgow Strathclyde, Bellshill

comfortable clean and great food

Liked: big comfortable beds

Reliable hotel but priced themselves...

Liked: The rooms are clean and the staff very friendly
Disliked: Price was treble the cost of my previous stays only a few months previous, and the experience was not three times as good so the score has to reflect that, just not worth that cost. The breakfast also continues to be extortionate cost.I was also in a room beside one of the fire break doors they have in the corridor, and every time somebody went through that door it would slam shut and the walls would be shaking. It was close to the lift so considering the traffic going past it left it very hard to sleep with the walls shaking every couple of minutes.

Was ok and out the...

Liked: Breakfast was lovely as were some staff! Lounge areas were lovely
Disliked: Room was tired looking and very smelly. Cleaners using dirty cloths which resulted in the doors. Curtains couldn’t close then couldn’t open!

Our stay was mostly good...

Liked: The reception staff were extremely friendly, loved the welcome cookie. The bar area was well presented and most staff were friendly. The room was clean as was the bathroom and hallways.
Disliked: The curtain pole broke when we went to close them. The bed was extremely uncomfortable and both the headboard/frame and springs of the mattress were very noisy at the slightest movement. So we were woken in the night every time one of us moved. The reception staff were very attentive and they did send someone to fix the pole and put a mattress topper on too. Which made a small difference. The pool was very cold. The jacuzzi and sauna were not very warm either. The changing room was not well maintained.

Good

Nice spa and leisure facilities...

Liked: The spa was lovely, great facial and massage. The leisure facilities were great.One of the staff was so lovely and bought our table a round of drinks because it was my friend’s birthday.
Disliked: The sofa bed was awful, the mattress was so thin you felt every bit of metal and it squeaked every time you move.There was a large drip from the guttering outside the window that ran continuously all night onto the tin roof,not very peaceful.The toilet didn’t flush properly and the shower curtain was worse for wear and there was no bin bag to n the toilet binWaited about 20 minutes just to get out drinks (they weren’t busy either so no excuse)Food was bland, the bread on the sandwich was stiff and I suspect stale. The parsley butter potatoes were dry, no butter in sight. Overall disappointing and definitely wouldn’t be back to eat in the restaurant or stay overnight.