DoubleTree by Hilton Glasgow Central Guest Reviews
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Connor, Glasgow
We were not too sure what to expect from the outside but were pleasantly surprised by the rooms - spacious and very comfortable. We had not intended to stay for breakfast but changed our minds on arrival. Great night's sleep - beds very comfortable. Staff friendly and helpful. We will definitely book again - would recommend to anyone looking for extremely good value for money to book Glasgow City Hotel. You will be as pleasantly surprised as we were.
Liked: The room was lovely - clean and fresh.
Disliked: Nothing we stayed for breakfast as well.
Linda T, Perth
Very clean; staff very helpful. Great central hotel for shops and theatres; would recommend to friends and stay there again.
Disliked: Slight musty smell in the room - perhaps previously a smoking room.
Allyson B, Dumfries
A lovely hotel with helpful front of house staff; best night's sleep in a long time. Breakfast was fabulous and staff very prompt and attentive. Clean and tidy rooms.
Liked: Lovely hotel; very comfotable beds and fantastic breakfast.
Tracey Fri, 4 July 2025
Room for improvement
Liked: Hotel was lovely, room was clean and spacious
Disliked: Never got offered Cookies in arrival
Paul Thu, 3 July 2025
Very expensive for the poor...
Disliked: breakfast is poor, very little fruit no fried eggs, poor quality sausagesThe executive room did not even have a bottle of water or Mini barThis hotel has obviously cut back, and for over £200 a night stay I'll definitely go elsewhere next time
Alistair Thu, 3 July 2025
Pleasant
Liked: Fair
Disliked: Room was very expensive for what it was , didn’t meet my expectations
Julie Thu, 3 July 2025
Exceptional
Ann Wed, 2 July 2025
Okay - but could be...
Liked: Comfortable room
Disliked: No cookies on arrival - price of stay (have booked exact same room before and for a visit later in the year for a much lower price!) - cost of parking - gone up substantially since last year. Staff at breakfast who booked us in and seated us looked bored and weren't very friendly.
Elnara Wed, 2 July 2025
Exceptional
Liked: Good morning. The hotel is excellent in every way. I have no complaints. Whenever I come to Glasgow I always stay here and will continue to do so. The location is great for all the shopping and public transport.
Nicolearthur Tue, 1 July 2025
Great location but expensive for...
Liked: Location is great for Buchanan bus station,shops and restaurants. The beds are very comfortable. Clean hotel with friendly reception team.
Disliked: We arrived at 3pm which is check in time after a long journey from the North Highlands, we were informed our room wasnt ready yet and were offered a room with a smaller 2nd bed. We accepted as we were exhausted from the journey but not the room we paid for and no goodwill gesture offered for the inconvenience. No hard copy of info pack/room service menu in the bedrooms. It is a wooden block with a QR code- which didn't work. Called reception to ask and was informed some systems were down. Asked for a paper copy & extra towels as we were only left 1. Towels were brought to us but no menu. The staff member informed us there was a QR code. I informed him it wasnt working and he just sort of shrugged and said "keep trying it." Gave up on room service. Breakfast is expensive for what it is. Paid £111 on top of room rate for 2x breakfast and 2 days parking. The hotel feels like a slightly fancier Premier Inn but personally didn't feel it was worth the price. Used the pool once and it was so busy you could barely move. Perhaps a limit on number of admissions or booking a timeslot would be a better idea.
Jo Tue, 1 July 2025
Superb
Angus Mon, 30 June 2025
Reasonable
Liked: Good hotel parking
Disliked: Not a very good restaurant
Amanda Mon, 30 June 2025
Very good
Liked: Clean, good location, comfortable bed
Disliked: The swimming pool was at capacity so we couldnt use it. They don't allocate time slots so we had to wait around for people to leave which never happened so we never got access.