DoubleTree By Hilton Hotel Galveston Beach

Exceptional

Very good

Liked: Perfect location
Disliked: .

Very good

Liked: We enjoyed our stay, the staff were all nice , professional, and wanted to ensure we were enjoying ourselves. I received text communication throughout the day asking how was the stay, and if we needed anything don't forget to reach out to let them know. Professional and available loved it
Disliked: I like everything the room with the balcony, and the being right across the street. Excellent area

Good

Liked: Location ,staff,and parking
Disliked: Drinks and service at the pool where terrible.....mane reason i booked this hotel was because of the swim up bar ?

We had an amazing time

Liked: That they had a fire pit you could sit around . I loved the swim up bar .
Disliked: The only problem I had with our stay was we had no hot water.

Good

Liked: Location was great, food and bar were great!
Disliked: This was a 'Pet Free' hotel, yet we had to listen to a dog BARK, WHINE, AND SCRATCH THE WALLS AND DOOR because an irresponsible dog owner left their dog in the hotel room alone. We were told it was a 'Service Animal', but why would the dog owner leave their SERVICE ANIMAL in a hotel room???? We also had to ask for clean towels (after giving the hotel staff ALL of our dirty towels) multiple times and never got them... So we had to go find them ourselves so we could shower...

Poor

Overpriced for facility, you pay...

Liked: Location is very good, view was great and it’s at a less busy end of the beach. Check in staff was very friendly.
Disliked: Had trouble with getting the phone and the tv did not work at all.

Exceptional

Liked: The pool set up and front lawn leisure space was really nice. Directly across the street from the beach and accessible to local shops and eateries. Extremely welcoming and accommodating staff.