DoubleTree by Hilton Galveston Beach Guest Reviews
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|1.7 miles from Galveston centre|
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Mark Thu, 22 July 2021
Liked: Staff was friendly and responsive. Location is great.
Disliked: One of two slow elevators was out of order on arrival. Second elevator went down last day. How does a hotel of this caliber allow both to go down like that? Lastly, the faucet for our shower literally popped off. Do some maintenance. Sheesh.
Amanda Wed, 21 July 2021
Liked: The staff were friendly, the pool was nice, and the location to the beach was very convenient.
Disliked: One of the two elevators was broken and so there was often a line to use the elevator. This is not a family friendly hotel. The shower door handle was partially broken. The shower was all tile and looked and felt dirty. The toilet made the loudest noise each time you flushed. And the beds were uncomfortable.
Mahen Tue, 20 July 2021
Decent hotel and awesome location.
Liked: Location was awesome.
Disliked: Room was juts ok and the bed was not comfortable at all.
Jennifer Tue, 20 July 2021
We only stayed one night....
Liked: The staff was super friendly. The parking was good. The pool is nice and clean and big. Checking in and out was smooth.
Disliked: The beds were not comfortable (in my opinion). One elevator was working. The hallway and elevator had no AC. Only half the AC unit in room was blowing. The biggest discomfort was there were NO carts to help with luggage/bags, which for a grandmother traveling with kids was a huge problem. We only stayed one night. I don?t think I will stay again tho. AC and carts need to be on point for me.
Anonymous Mon, 19 July 2021
Liked: Location, location, location!
Disliked: It needs to be updated. Rooms need to have microwaves. The shades were torn and did not raise and lower correctly. The tiles in the bathroom were coming up. The air conditioner did not function well as it was set on 60 the entire week but never truly cooled the room. The elevator was not consistently working and was down multiple times during the week. Parking should be included in the hotel price.
Michael Mon, 19 July 2021
Liked: Pool and bar
Disliked: Elevator was hot, and bad smell. Rude bartender at pool
Moore Sun, 18 July 2021
My second stay both were...
Liked: The balcony
Disliked: Having to move from room to room with my 91 year old mom. Once moved coffee pot didnt work, swimming pool cold and dirty looking.
Elizabeth Sat, 17 July 2021
We liked the size of...
Liked: There was no breakfast included
Kaleigh Fri, 16 July 2021
Mary Thu, 15 July 2021