DoubleTree by Hilton Fresno Convention Center Guest Reviews
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|0.9 miles from Fresno centre|
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Brian H, Coarsegold, visiting Big Fresno Fair Mon, 27 October 2014
Hopefully, upon completion of the hotel renovation, there will be better customer service at the front desk. Had to have my key re-coded 3 times - very inconvenient to the customer.
Liked: Brand new room and beds - very nice; lobby bartender was very friendly.
Disliked: Doing construction - very unorganized with furniture all over the lobby, etc. Hotel desk clerks could have been friendlier - both ladies were on their cell phones texting instead of greeting customers standing in line to check in.
Brian H, Fresno, visiting Big Fresno Fair Mon, 6 October 2014
Hotel front desk could have done a better job with customer service. Had to have our keys recoded twice. Bartender was very nice and made a great connection with us.
Liked: Rooms were clean.
Disliked: Hotel was doing renovation.
Bev K, Foster City, CA Mon, 4 February 2013
Liked: Clean; friendly.
Disliked: Not enough elevators; smoking rooms did not have Select Comfort beds.
Lorraine Fri, 8 May 2020
Liked: Staff was wonderful
Disliked: Longer stay
Susie Sat, 1 February 2020
Liked: Super fast checkin. Clean room. Great bathroom with big counter, good lighting and makeup mirror.
Cristina Fri, 31 January 2020
Fam. Thu, 26 December 2019
Liked: Comfortable beds, friendly staff, breakfast was actually good considering the typical American breakfast. It's nice to have a Jacuzzi only it was a bit small for such a big hotel. Swimming pool was out of order. There is also a bar to enjoy a drink in the evening. Hotel is ok for 1 night.
Disliked: The hotel is a bit outdated, it can use a facelift.
Nicole Sun, 22 December 2019
Susan Mon, 9 December 2019
Liked: Great cookies. Great Mediterranean sandwich. Great location
Disliked: Bed was very uncomfortable. Heating unit made room very warm especially with comforter on bed
Kristine Sat, 30 November 2019
Paula Tue, 26 November 2019
Disliked: I prepaid for a room a month before my stay but the hotel gave our king room away by the time we checked in at 10:30pm. They put us in a pullout full bed that smelled of urine. When I complained staff was indifferent. They comped breakfast for two .
Anonymous Sat, 23 November 2019
Would stay their again
Liked: The staff was very friendly and helpful.The overall stay from checkin to checkout was very smooth and simple.
Al Wed, 20 November 2019