Good

dissapointed

Liked: Quick check in... young lady at check in was very friendly and accomodating.
Disliked: Pictures online are more promising than the actual room... bathroom was not as clean as expected... I was not advised of incidental fees... although returned after your stay it is still nice to advise ... restaurant/ bar in hotel was extremely expensive and the food was not that good.. veggies on my hummus platter where going bad... cheesteak rolls were dry... the waiter was very nice but the food and prices were crazy

I'm was very pleased

Liked: Didn't attend breakfast
Disliked: I loved everyrhing

Exceptional

Superb

Liked: Large, clean room, good location, helpful staff.

Passable

Liked: The shuttle driver Peter was fantastic. The front desk staff was nice. It was convenient to our event (the opera house)
Disliked: The hotel is in need of a renovation. Common areas have threadbare rugs, chipped furniture, poor lighting (which actually may help). The elevator cab finishes are in disrepair and dirty. Chipped laminate panels, dirty floors and rusted. The bathroom in the room was dirty and had rusted pipes under the sink. The furniture was and damaged, chipped etc. The refrigerator did not really work so we had to keep beverages on ice.

Very good

the staff was pleasant the...

Disliked: the indside pool was a bit cool at the hotel was expecting it too be a warm.

Pleasant

Liked: Was able to check in before 3pm
Disliked: Fire drill at 3:30 pm and didn?t get any compensation, poor room dining (had to throw up and didn?t get my money back)