DoubleTree by Hilton Downtown Albuquerque Guest Reviews
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|0.4 miles from Albuquerque centre|
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Diego, Anton Chico, visiting Wool Warehouse Tue, 28 May 2013
Liked: Friendly staff.
Marshall, Silver City Mon, 26 November 2012
Great location. Very friendly staff.
Louise Mon, 11 October 2021
Liked: Nice room
Disliked: They did not honor the rate you gave me I had to spend 2 hours with a receptionist there to correct their mistake. They overcharged me and my friend over $200 more for the stay. Then after lots of negotiations they changed it to the rate you gave me. I also put a dispute with my Amex but they finally fixed it yesterday.
Daniel Sun, 10 October 2021
Won?t stay here again. I?d...
Liked: The convenience of the location is the only good thing I can say about this place.
Disliked: It all started with a bad check in. Completely rude front staff probably shouldn?t be working in CUSTOMER SERVICE. They also want to charge you for parking while their employees park in there which limits parking available if there isn?t parking available you need to park at the convention center. And if you drive a truck you won?t clear the parking garage. You?re also left to be a Guinea Pig in the bedrooms to see if everything works. My bathroom shower sprayed everywhere but your body meanwhile the tub was over flowing and the shower curtain was torn up! While trying to express myself to Shannon ?the manager? cause of my charges she basically said it?s an overcharge incase we use any amenities here. While still talking and telling her how I feel she hung up the phone. WAY TO GO SHANNON. Teaching your employees how to be the best manager ever! If you want to spend $900 for a weekend to be treated like trash. This hotel is for you!
Dianne Thu, 7 October 2021
Anonymous Mon, 27 September 2021
Disliked: The staff was extremely rude and not helpful at all over priced for your stay swimming pool was closed you have to pay to park not to mention a man got in a females vehicle with a gun
Gro3 Wed, 22 September 2021
Liked: Easy access to convention center and immediate city center eateries
Heather Wed, 22 September 2021
Anonymous Tue, 21 September 2021
Young Sun, 19 September 2021
Room needs updating and maintained....
Liked: Location close to airport. Bed was comfortable but pillows were not
Disliked: One set of towels in room with a king bed and two people. Staff said they were too busy to bring us another set but eventually brought. On-site Parking too expensive. Tub was clogged. Torn shower curtain
Craig Sat, 18 September 2021
Very nice stay.
Liked: Very nice staff , very clean room. Great view, need more parking lots. I miss the breakfast, it was temporarily close do to Covid. Over all, I enjoy my stay and love the location. Thx DT Inn
Disliked: The clean room, quietness
Kimberly Tue, 14 September 2021