Very nice staff and hotel. Parking spaces are very tiny. Restaurant and lounge hours didn't work for us. Would stay there again.

Liked: Nice friendly staff.
Disliked: Hallways and elevators needed vacuumed.

Exceptional

Very good

Disliked: Dinner(s)

Exceptional

Very good

Very good

Liked: The staff was very helpful and gave us a free upgrade and bottled water for our room.
Disliked: The price is very expensive I can only afford one night.

The hotel is good, but...

Liked: Modern infrastructure.
Disliked: Personal was confused with the booking, they said their system reflected different information from “booking.com” my actual reservation was from 16-18th match, they only had it from the 17-18th, therefore I had to pay one night with a regular fee, even though I booked in advance in “booking.com”. But that was not the main problem, even though I agreed to paid 1 night at regular price, the next day somehow they got CONFUSED and DOBLE charged me for the night I already payed and the reservation I made with booking. I was charged $543 when it was supposed to be $338, I called the hotel and the accountant manager told me they where going to reverse the incorrect authorization amount to my card, it has been 4 business days and still haven’t seen any reverse in my card balance. The hotel was good, but they have SERIOUS ISSUES in their processes.

Exceptional

Liked: it was very beautiful and close to places we were at.
Disliked: nothing

It is a very nice...

Liked: It was nice to have parking garage this time , it snowed and my car was covered. The staff was very nice and friendly.
Disliked: The only minor issue i could see is if you are a tall person the shower had a very low ceiling and the shower head is mounted low.

A bit expensive for what...

Liked: A bit expensive for what you get
Disliked: Vale for money