DoubleTree by Hilton Coventry Building Society Arena Guest Reviews
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Trever B, Dudley, visiting Coventry Building Society Arena
Just wish to say that my wife and I were looking forward to this night out at this venue. But when we checked in all things changed - we couldn't check in until late - 7pm. Because we paid by cash they wanted a £50 deposit just in case we broke anthing in the room - good job I had it on me. We went to our room that we booked at a special rate because of the poker tournament - OMG!, box room; bed on the floor - had to lower yourself down to get on it and a 14 inch TV in the room; one very small wardrobe and an ensuite shower and basin that you banged your arms off every time you moved in it. And to top it off, we went for breakfast and the staff ignored us. The kitchen staff said we hadn't paid for breakfast in that room, even though I asked for breakfast when I booked it. We went straight upstairs and packed and checked out. Never had any of this trouble at Stoke at the Quality hotel and got a superb breakfast there at the same price I paid for this dog kennel. Bad experience. Please Nuts Poker, go back to Stoke.
Liked: Very nice casino.
Disliked: Everything.
Sonia Thu, 21 August 2025
Everything was great! Will definitely...
Liked: Well situated. Huge room, very clean. Great staff
Damola Wed, 20 August 2025
Passable
Muhammad Wed, 20 August 2025
Exceptional
Roger Tue, 19 August 2025
My grandson and I were...
Liked: Room with view of stadium excellent Breakfast good valueBeds very comfortable
Disliked: Everything from check in to departures was good
Nicky Mon, 18 August 2025
Great quality, cleanliness and staff.
Liked: Spacious room with lovely pitch view. Very clean. Friendly staff.
Disliked: Only one set of towels and no extra pillows so only one each. Staff couldn’t find any more pillows.
Harjit Sun, 17 August 2025
Comfortable
Liked: Location suitable for access to Arena wedding venue
Disliked: N/A
Amerjeet Sun, 17 August 2025
Exceptional
Edem Sun, 17 August 2025
Exceptional
Joseph Sun, 17 August 2025
We booked well in advance...
Liked: Good location
Disliked: Long walk to room and then we had a disabled bathroom that was unusable for a 6ft 3’’ guest.
Laura Fri, 15 August 2025
Exceptional
Liked: Amazing value for money, Great Air conditioning in bedrooms. Breakfast is amazing! Staff is so friendly/helpful. Super clean hotel. We will definitely be staying again. Thank you.
Disliked: Nothing. Are stay was great.