DoubleTree by Hilton Columbus Dublin Guest Reviews
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Write a review
Anonymous Mon, 23 June 2025
Bad
Tammy Sun, 15 June 2025
I would recommend. I loved...
Liked: Breakfast was fantastic..
Disliked: The beds could have been more comfortable. The bathrooms were pretty small.
Dennis Fri, 13 June 2025
Exceptional
Liked: Good sized room. Solid construction
Tammy Wed, 11 June 2025
It was a beautiful hotel...
Liked: The breakfast was amazing. The gentleman that waited on our was awesome.
Brooke Tue, 10 June 2025
Rude staff
Liked: Nothing
Disliked: If I could give this place a zero stars I would. I originally booked here for a mini family vacation, however due to one of the previous reviews about bed bugs that was posted less than a week ago, I cancelled our reservation. We called and spoke to customer service and explained why we had cancelled and we were charged $202. We did not cancel because of something on our end, I could not risk bringing bed bugs home or having my kids getting bug bites. We were advised to call back to speak with the assistant general manager about getting a refund. The assistant manager, Lennis was extremely rude and condescending and told us that we could not get a refund because we cancelled the day of and told us they do not have bed bugs and basically said whoever made the review was lying. Again, I could not risk it. We had to get another hotel and are out of $202 because of something out of our control. If you want a great hotel with great customer service, book Drury. They were absolutely incredible & I wish we would have went there in the first place. Save yourself a headache and don’t book here!
Miller Mon, 9 June 2025
Exceptional
Liked: Staff was awesome, very polite and friendly, we really felt like we were at home! Definitely will come back next time we visit the Columbus area.
Disliked: Liked everything!
Kurt Mon, 9 June 2025
Good stay at a week...
Liked: Clean and looked like a new facility. In excellent condition. Was able to check in early. Cookie.Check in and assistance from Sydney at front desk was excellent. Pleasant and knowledgeable.
Disliked: I wish the location was walkable to driving / drinks.
Edward Thu, 5 June 2025
Exceptional
Liked: Everything about the hotel, including staff.
Disliked: Need a firmer pillow
Gail Sun, 1 June 2025
Exceptional
Deseree Sat, 31 May 2025
Very good