DoubleTree By Hilton Collinsville St Louis

The stay was enjoyable. Location...

Liked: The property was clean, as well as well maintained. The Location was everything! Close to different restaurants amongst other things!
Disliked: There was nothing I did not like about the property.

Good

Liked: Clean
Disliked: Hard to keep room cool enough

Not so pleasant experience

Liked: I loved that the front desk staff was extremely friendly. They really did an awesome job with making me feel welcomed.
Disliked: First off, I booked two rooms and expected to be a conjoined room, and they weren't. I had even asked for a conjoined room.I didn't like the fact that I had cereal still on the floor and a taco bell cup in one of the dresser drawers with liquid in it and chewed up peppermints alongside it on a napkin, I had a horrible experience with someone next door she decided to tell us to be quiet at 9 pm in the hallway because my 2yo neice decided to take off running in the hallway. I can understand if it was 11 or so, but 9pm. It was just overall a not so pleasant experience. I expected more from your establishment, especially when it comes to the cleanliness of your rooms.

Very nice room for the...

Liked: N/a
Disliked: No microwave in room,

Great for getting away from...

Liked: No breakfast included
Disliked: Stains on the carpet that a steam cleaner should be able to get rid of.

Bad

Disliked: Hello. To say that I am upset with my stay with you is to say nothing. I am very dissatisfied and outraged. Firstly, the room was not cleaned. There was paper on the floor in the toilet. The toilet was not flushed. This can be seen in the photo. The water in the bathtub did not flush. There was a lot of dust and dirt everywhere. I had to pay for breakfast twice. I will be forced to publish these photos in the hotel reviews. They charged for breakfast twice

Wouldn't stay again.

Disliked: inside of hotel was old looking. Meal at Harpers took forever. Elevators very slow.

Good

It was good

Liked: Location
Disliked: Nothing