DoubleTree By Hilton Chicago - Oak Brook Guest Reviews
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1.7 miles from Oak Brook centre |
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Kseniia Mon, 8 April 2024
Exceptional
Disliked: When checking in, instead of 357 dollars, the card charged 440 dollars for two days. The windows in the room do not open. Very small room for the money.
Chandra Sun, 31 March 2024
Pleasant
Seletha Mon, 25 March 2024
The overall stay was Great...
Liked: Nice location to shops and food
Disliked: The elevators were slow and unreliable
Smith Mon, 25 March 2024
Bad
Liked: I like the cookies
Disliked: No room service all week. Kitchen staff was very disrespectful. No iron in my room. My room was cold. Only 1 elevator was working. The roof of the building was falling outside
Alicia Thu, 21 March 2024
I was in town for...
Liked: Rooms and hallways are extremely dated however they were clean. No housekeeping service unless requested which for me was fine.
Disliked: Dates rooms and hallways
Verified Hotel Guest Tue, 19 March 2024
Liked: Convenience and price
Disliked: Had temp set at 60 and was still very hot in room. Its showed about 72 and wouldnt cool down
Verified Hotel Guest Mon, 18 March 2024
Disliked: My room was extrememly hot, and uncomfortable to sleep in. I asked for the air to be turned on and they could not help me. The whole building was extremely hot. I know of 2-3 others that stayed there at same time and had same complaint.
Clarke Wed, 13 March 2024
Passable
Liked: Fresh baked cookies
Disliked: The rooms were extremely old and outdated . When I booked , online said check out was at 12, but on my key card checkout said 11. I was calling the front desk ( from an extremely old phone ), and the front desk kept just picking up the phone and sitting it down. I could hear them in the background talking , and never came back to the phones .
Lucado Wed, 28 February 2024
Doubletree Oakbrook sets the Standard...
Liked: The property is beautiful and impeccably clean and orderly. Room was perfect. Many comfortable work stations. We had dinner and cocktails at 1909 Lounge. Food and staff were superior. A definite win in every aspect of our trip.
Disliked: Does not apply
Peter Thu, 25 January 2024
Good