DoubleTree By Hilton Chicago - Oak Brook Guest Reviews
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Blevins Thu, 26 June 2025
Pleasant
Liked: The bed slept well.
Disliked: Muggy room. No hot showers, wall paper peeling everywhere, upon entry, it was posted everywhere that renovations had started, but it clearly hadn't made it to my room. The area to purchase items needed was way too expensive, and no vending was on the floor near Ice stations if the ice stations were working.
Megan Mon, 23 June 2025
Good
Ali Mon, 23 June 2025
Bad
C Sun, 22 June 2025
Horrible and the hotel needs...
Liked: The location
Disliked: The elevator broke down while we were on it, had to take the stairs the remainder of the stay. The water in the bathroom only had one temperature and that was scolding hot. An engineer came to repair the shower but it took 2 hours and my kids and I needed to shower immediately after returning from the pool. The hot tub was out of service as well. My family is having our family reunion here and the air conditioner did not work in some of the rooms and it was 97 degrees on yesterday. All the guests and myself have been complaining today amongst each other.
Shawn Fri, 20 June 2025
Amazing
Liked: The location was amazing. Very great shopping and food in the areas. The room was very clean, and I didn't have any issues. Staff was great and very professional.
Disliked: N/A
Zaza Mon, 9 June 2025
Happy with the service and...
Liked: Pleasant ambience. Staff was so nice to upgrade my room.
Disliked: NA
Saad Tue, 3 June 2025
Passable
Liked: Good location
Disliked: Old facility. Rooms need upgrade. Clothing iron not working properly.
Sean Sun, 1 June 2025
Very good
Samantha Sun, 1 June 2025
Very poor
Liked: Location
Disliked: The floor that we stayed on was smelly; the room did not have a refrigerator or microwave. The bedding had stains on the sheets.
Anonymous Tue, 27 May 2025
Good
Liked: Staff was kind and was willing to help us with our request.
Disliked: Wouldve appreciated a fridge for food. Also disappointed there were no cookies available.