DoubleTree By Hilton Cedar Rapids Convention Complex Guest Reviews
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|0.3 miles from Cedar Rapids centre|
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Jerry, Minden, visiting McGrath Amphitheatre Mon, 28 September 2015
Nice and clean. It was like staying at a 5 star hotel for 3 star price.
Jennifer, Scottsdale , visiting Paramount Theatre Cedar Rapids Thu, 30 October 2014
There are train tracks right next to this hotel, so sleep was difficult. No refrigerators in rooms was an inconvenience. Nice bar upstairs.
Liked: Very stylish hotel and comfortable beds.
Disliked: New person at check in didn't do a good job at explaining the hotel and the parking situation. Rooms are quite small.
Daniel, Cedar Falls, visiting Paramount Theatre Cedar Rapids Thu, 27 March 2014
Liked: Great place to stay and walking distance to the Paramount.
Van, Omaha, visiting Paramount Theatre Cedar Rapids Mon, 10 March 2014
We were at Cedar Rapids the past weekend for the Pink Martini show. We were so happy to find a nice hotel room with an affordable price. It was our second time staying at a DoubleTree by Hilton hotel and it was our first time in Cedar Rapids. We were glad we booked this hotel because it's located two blocks from the Paramount Theater so we were able to walk to the theater and stroll around downtown.
Liked: Great front desk service with a warm welcome and cookies.
Disliked: No free wifi; no refrigerator.
Bonnie Tue, 16 October 2018
Liked: We were there for the concert & it's so convenient. The rooms are really nice, but a little pricey.
Disliked: A breakfast included in the price would be nice. Everything else was good.
Kevin Sun, 14 October 2018
Disliked: No breakfast available but happy there was coffee available
Anonymous Fri, 28 September 2018
A Big Disappointment
Liked: The afternoon staff was friendly (the evening staff was not! Please see negative review for details).
Disliked: The evening staff of the hotel failed in every respect. Just ask the Cedar Rapids Police Department. I placed a call to the hotel to be picked up at an event in the evening, after dark, and the front desk staff acted like they did not really care. I was just 5 minutes from the hotel by car, and the hotel promised a shuttle, but 10, 20, 30 minutes passed and no shuttle arrived. I called many times to the front desk, and when I got someone (only a couple of my calls got through) they acted put out to have to call the shuttle. Finally a Cedar Rapids Police Department officer noticed me standing by myself on the street corner at night waiting for the shuttle. The officer was about to bring me to the hotel in person, but I had misplaced hope in the shuttle coming. Finally the shuttle came 30 min. late. It could have been a real safety risk for me if that officer had not stayed with me. When the shuttle finally came, the driver commented that he was not even my original driver and the original driver was AWOL. When I finally arrived back at the hotel, the front desk staff seemed nonchalant and certainly not apologetic. This is utterly unacceptable and completely not what I expect from the DoubleTree.
Betsy Wed, 26 September 2018
Vicki Sun, 23 September 2018
My stay overall was very...
Liked: The size of the room was great and the bed very comfortable. Staff was very courteous and nice to talk to. I had reviews that mentioned how close the train was but it did not bother my sleep at all.
Disliked: I did not like the way the bathroom was divided with the sink and mirror in the same room as the sleeping quarters.
Jerome Tue, 18 September 2018
Liked: Everything but price
Disliked: Request a cot would not allow a cot in room
Charles Thu, 13 September 2018
Andrew Mon, 10 September 2018
Great for a weekend getaway
Liked: Very courteous staff made the stay amazing. My wife and I were in town for a weekend leisurely stay. Great location downtown with several restaurants, bars, etc. Clean room, comfortable bed and chairs. Front desk staff was very attentive and helpful.
Disliked: The only ding for the property was that there was no refrigerator in the room. My wife and I wanted to settle in the room and relax at the end of our evening, but had to make several trips to the ice machine.
Michelle Mon, 10 September 2018
David Tue, 21 August 2018
Enjoyed my visit to Cedar...
Liked: Very friendly and helpful staff. The location was good for walking around downtown with lots of restaurants and bars. It seemed like a very clean and safe city.
Disliked: Parking was not convenient, I had a motorcycle and had to park a block away on the street because the parking garages did not allow motorbikes.