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AustraliaDoubleTree by Hilton Cape Cod - Hyannis Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
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| 1.1 miles from HYANNIS centre |
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Shereen Tue, 23 May 2023
Exceptional
Liked: This hotel is amazing and the staff are super friendly and helpful!Our first night we were woken up by what I presume was a fan vibrating the wall, reception moved us room straight away which solved the issue, breakfast was amazing and Holly was really friendly, the swimming pool was nice to take my son too, and for check out my husband was feeling sick and they offered us check out at 12 which is greatly appreciated!The rooms are extremely clean! Both rooms we were in were such a high standard of cleanliness and the huge bathtub was a nice addition! There is parking here aswell for hotel guests which is nice to have, pull out couch was comfy aswell, cookies in check in were yummy!Maintenance are quick aswell, we needed him to turn of the accessible alarm that was pushed accidentally.I would absolutely come back here again!
Disliked: Nothing
Allison Mon, 17 April 2023
Clean rooms, not great value.
Liked: Maybe the location. It was clean.
Disliked: The rooms were ok. The design of the room was weird. The bathroom door would not shut. The beds were not very comfortable. No microwave in the room. No complimentary breakfast. For the price, would have thought there would have at least been a continental complimentary breakfast. There was construction in front of the hotel, so using the main entrance was hard. Also trying to navigate through the parking lots was weird also. The rooms and hotel were clean though. We have stayed at the same hotels other places, and they were a better value and more convenient. Staff was pleasant though.
Pereira Mon, 27 March 2023
Good
Jeffrey Thu, 16 March 2023
Good
Liked: nice lobby
Richard Tue, 14 March 2023
Very good
Jackline Sun, 8 January 2023
Very good
Ashton Sat, 10 December 2022
Exceptional
Nick Tue, 20 September 2022
Exceptional
John Fri, 9 September 2022
Passable
Disliked: For the price. Room was to small. Bathroom door would not close. Light when entering room dod not work. Great view of the wall outside of window. Checked in at 11 am came back to hotel at 5 and room was not ready. Never got offered anything until after I called corporate to find out why room was not ready. I am a diamond member. After they found out I was a diamond member they gave me a cookie. REALLY. HILTON IS GOING DOWN HILL.
Gerald Sun, 28 August 2022
not enjoyable
Liked: nice large room
Disliked: worst layout of any hotel i have stayed in. second floor has seven steps in order to get to your room! You must lift your !luggage up these stairs!
