DoubleTree By Hilton Buffalo Amherst Guest Reviews
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1.0 miles from Amherst centre |
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Wagner Tue, 16 April 2024
Pleasant
Liked: Easy entrance and exit to main highway.
Disliked: We had water run in from outside and make a big puddle on the floor. Maintenance did come in and clean it up and left with a warped floor. With the weather this weekend we were afraid of more rain coming in. Luckily there wasn't. But with the mold we should have been moved to another room. And it would have been nice to have a refrigerator and/or microwave
Tim Sun, 24 March 2024
This hotel was not up...
Liked: Locations is great , check in was easy and fast .
Disliked: The rooms are run down , the garbages weren’t emptied before our Stay , the bathroom floor was dirty . The towel bar fell off the wall as soon as we got there . The pool had used towels on the floor and it wasn’t very clean . We stayed on the 4th floor and while waiting for the elevator I saw ants all over the floor . I paid a lot of money for one night to stay at a Double tree , I’m used to much nicer facilities than what I paid for this time around
Kerry Mon, 11 March 2024
Very good
Jaime Thu, 15 February 2024
Disappointing
Liked: Friendly staff, warm chocolate chip cookie when we arrived
Disliked: Dirty, cups weren’t cleaned from previous stay, coffee machine was so dirty it was not useable, dirt on the floor in our room, we were told we would be getting a fridge and our room did not include this
Richard Thu, 1 February 2024
Bad
Liked: It was incredibly dirty. I didn't even want to stay there after I saw what the room looked like. I definitely would not stay there again. And it needs another sentence so, this hotel sucks.
Behzad Tue, 30 January 2024
Liked: Great service
Disliked: Old style rooms. Has not been remodeled for many years.
Brian Thu, 25 January 2024
Very good
Ortiz Fri, 12 January 2024
Very poor
Liked: Nothing
Disliked: Everything
Nadine Tue, 2 January 2024
Perfect location for family trip...
Liked: Great location,close to everything!staff was great,easy checking in and out,rooms including bathrooms were nice and big
Verified Hotel Guest Thu, 28 December 2023
Liked: The staff was amazing, so friendly and helpful. The food was perfect and the convenience was exactly what I needed.
Disliked: Could be a bit cleaner.