Very good

Liked: Comfy bed, great staff
Disliked: Bathroom and pool/spa area could have been cleaner

Very good

Superb

Liked: Location & cleanliness
Disliked: Heating system is noisy!

Overall a pleasant experience, and...

Liked: Great location if you have a kid at UB, the facilities are clean and there is a small gym and a pool. I've had many pleasant stays at this hotel. We ordered room service for the first time and it was pretty good although we did not know they added the gratuity in to the room service bill and when we tipped the person who delivered it in cash, he did not advise us of this, and simply took the tip.
Disliked: I had only two issues with this stay: The mattress on the bed needed to be replaced or fixed or something. It dipped in the middle and I kept rolling into the middle of the bed. The second was that the cleaning staff seemed to be phoning it in. We were there for two nights, and when they cleaned on the day in between, they took the bath mat that goes outside the shower and did not give us a new one, and they did not replenish the coffee packets for the next day or any of the shampoo, soap, conditioner, etc. and we had to go find them and ask for these things.

Fabulous

Liked: Bed was very comfortable.
Disliked: Complimentary Wi-Fi was sketchy at best. We were able to connect about an hour after arriving. Took awhile. And we never could connect the second night of our stay.

Good place to stay

Liked: Nice bar area, nice cafe. Room service was fast and good. Comfortable room

Exceptional

Good

Fabulous

Disliked: We were on the second floor with 2 air unit exhausts outside our window that went off multiple times an hour, also the bed was too soft.