DoubleTree by Hilton Buena Park

Wont stay here again

Disliked: Pool view was blocked by bushes.No Towels at pool

Good value, great restaurant on...

Liked: We had breakfast vouchers and ate at the hotel. The food was excellent on both days we ate there. The staff was great too. The hotel also gave us chocolate cookies which made everyone happy.
Disliked: There was some confusion at check-in and we were charged for and given keys to someone else's room. Luckily that other person was family but then we had to pay again and get refunded for the first room so that stunk.

Very good

Very good

Liked: Very near restaurants and Knotts Berry Farm is within walking distance
Disliked: Room was a bit noisy as lorry park at the rear

Gross

Liked: Nothing
Disliked: When we checked into this booking, we requested and confirmed an early arrival and check-in. When we arrived at 3 pm, they said my room was not ready. I came back at 6:30 pm, after an event we had scheduled, and when we got to our room to inspect it, we found that it was dirty. The bedding was damp and had bugs in it. We requested to change rooms and they stated that they did not have any. So, we requested they come clean the room. It had not been vacuumed, dusted, wiped down, bathroom was dirty with previous guest hair on toilet lid, walls, shower walls and the walls and fixtures were dirty. We left for dinner at their restaurant and returned 2 hrs later nd the room still had not been cleaned. They agreed to change our room and I requested the rate to be adjusted due to the downgrade the room would be from what I booked. I booked a pool view with balcony mini suite. The room I was moved to was a standard double. We requested blankets and they only brought one. We called and requested an additional blanket and they never brought it. We were told the adjusted rate would be $184 from $210.

Amazing

Liked: I was able to stay back till 1 pm

I enjoyed staying there honestly

Liked: The cleanliness
Disliked: Elevator problems

Good

Disliked: No towels at the pool

My stay was beautiful and...

Liked: I loved the friendly staff, location and the cleanliness, and that there was space for my 40ft truck to park.
Disliked: There were a few small cosmetic blemishes, the elevators were not functional, and the laundry room was way too small, plus they were coin operated.