DoubleTree by Hilton Bristol North

Disappointed. Poor cleanliness. Fantastic breakfast

Liked: Beds were really comfortable and the breakfast was fantastic plus the staff in the breakfast area were really friendly and engaging with the children (we were almost late but they welcomed us in) the breakfast area is the cleanest and most comfortable area I’d say. Shame about the rest
Disliked: When we first arrived our names were not on the system - booking.com hadn’t transferred us apparently but after a little wait it was sorted and the staff at reception apologised nicely. Really disappointed with the cleanliness of the room we were in - I had two small children and found it really uncomfortable to relax in. Hairs in the bathroom from previous guests, walls were marked and not cleaned properly, chairs looked so old and also dust everywhere as I could see it on all of the lampshades and lighting and my son has allergies too. We were far too tired with two small children to complain otherwise we would have but we were only staying for a night so we stuck it out. The comfortable beds helped. Everything looks a bit run down and could do with a sprucing up.

Ok stay. Unlikely to return.

Liked: Nice bar and reception area.
Disliked: Rooms and most of hotel very dated. Food very over priced in restaurant.

over priced stay

Liked: Room was clean and tidy. beds were comfy room temperature was good
Disliked: the communal areas are looking tired and dated. the pool was filthy. Cloudy water, floating bits of foam/plastic bits and hair.Jacuzzi was out of action

Pleasant

Brilliant

Liked: Everything
Disliked: Nothing

Good value

Liked: Good location
Disliked: Too busy

Very good

Thoroughly recommend this hotel

Liked: Given complementary biscuits on arrival, which were delicious. A personal welcome message from the manager and a box of chocolates in our room. We had a free upgrade to a Superior room, which was a very pleasant surprise. The room was exceptional. We had a meal in the bar. The restaurant was shut. The food was delicious.
Disliked: There was nothing to dislike.

Great hotel, amazing staff.

Liked: Very helpful, friendly staff, They even turned down the sofa bed for our son before we arrived, an extra touch we really appreciated!! Hotel was very close to the area we were visiting. Ample parking. Great food.