Fantastic hotel with fantastic staff; highly recommend this hotel.

Liked: Everything.

Very satisfied. Car parking fees...

Liked: We were satisfied with all aspects of our stay.
Disliked: Car parking fee takes the shine off the stay.

If it's an overnight stay...

Liked: Speed of Check in, parking.Breakfast fine
Disliked: Room not up to scratch - tired, stained carpet and the sink hadn't been cleaned in that the dirty water was left.

Exceptional

Bad

Good

Superb

Liked: Great location and clean spacious room.

Awful staff and experience.

Liked: It was clean.
Disliked: Staff were rude and patronising towards me and my partner, I have been charged twice for breakfast and I was assured I would have received the money back but I am still waiting over a week later.

Great location, convenient, helpful staff

Liked: It was okay. The room was a good size and well laid out. Staff were helpful and friendly. The location was excellent, parking onsite was easy, convenient and plentiful. Breakfast was good, a nice location in the old kiln.WiFi - quick and easy to connect to.
Disliked: Curtains in the room had seen better days.Bathroom was a little tired with a lack of towel rails. The water in the shower ran a bit cool at times - it just didn't mix well.Breakfast only slightly let down by the tea served - almost undrinkable!

ok

Liked: Location to the station
Disliked: Unfriendly front of house staff. warn down, needs work