DoubleTree by Hilton Brighton Metropole Guest Reviews
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Write a review
Suze Sun, 21 April 2024
Will definitely return
Liked: Beautiful hotel, amazing location. Very lovely staff
Disliked: I couldn’t say anything I didn’t like
Tim Sun, 21 April 2024
Very good
Duncan Sat, 20 April 2024
Would stay again.
Liked: Location
Disliked: I forgot to pay for breakfast when booking hotel. Breakfast cost me a fortune , when realised my mistake. Great breakfast my mistake.
Leigha Sat, 20 April 2024
Exceptional
Galante Sat, 20 April 2024
All in all it was...
Liked: BreakfastLocationHelp I got at the reception, especially by Suzana. She was so willing to help and nice. Really lovely.
Disliked: The room did not meet my expectations. There could be more amenities. I stayed for 5 nights. I could have been provided some goodies like mineral still water upon my arrival (only once towards the end did I get a can). Not everything was replaced on a daily basis (I wanted minted tea and chamomile- instead of just black tea which I do not drink), toilet paper or small towels (once none of these was added). I would have liked to have a mini fridge. This would have been of help.The room and the building looks in need of upkeep to make it look less old.At certain times the hotel was crowded and there were too many people waiting for the lift, especially when whole groups do check-in. Once I had to go all the way upstairs to the fifth floor at the end of a long conference day!
Lorraine Fri, 19 April 2024
Beautiful room with stunning sea...
Liked: Stunning room
Disliked: Nothing
Richard Thu, 18 April 2024
It's a big brand -...
Liked: The hotel is OK for what it is - nothing special.The bar was nice, a bit expensive, but they made a decent cocktail.
Disliked: No free wi-fi; to get it free you had to join their club, which is a nonsense. Every hotel, every cafe, every bar nowadays has free wi-fi.Our room was at the far end of the hotel; my wife wanted a shower before we went out but ran the water, and ran the water and eventually had a cold shower, which did not put her in the best of moods. When I came to try the shower, the same thing happened, but after several minutes the water warmed up; clearly it took an age for hot water to get through the system. When my wife complained at the desk the response was, to say the least, mediocre, so we left without any resolution and a bad taste over the poor service.
Simpson Wed, 17 April 2024
Extremely enjoyable
Liked: Great location and breakfast. The receptionist who checked us in was excellent. So warm and welcoming.
Disliked: The coffee/Tea facilities in the room. We constantly had to request the refreshments. Not enough milk for the coffees and not refilled each day as expected.
Dan Wed, 17 April 2024
Not what you'd expect from...
Liked: Nice room, comfy bed and upgraded room.
Disliked: Hotel is really dated and tired.The gym and the pool is like an old tired council facility, with faulty and broken equipment.Although they advertise 24 hour limited room service there was nothing available when I arrived late after a 5 hour drive.
Powichrowski Tue, 16 April 2024
Exceptional