DoubleTree by Hilton Boston Logan Airport Chelsea

Exceptional

Liked: The shuttle driver was awesome. The front counter workers were very helpful.
Disliked: 30 dollars to park. 20 dollars for breakfast.

Good hotel

Liked: Very Clean and nice staff. Everyday cookies were good for my kid.
Disliked: The bottles of shampoo and conditioner were fixed at relatively high position so my kid couldn't reach them

Exceptional

Exceptional

Very good

Liked: Simple and just what we needed.

Exceptional

Stayed here before, and will...

Liked: Staff was helpful, professional, and thoughtful. The room was comfortable and had everything we needed. Breakfast was a great deal and had a full menu. Restaurant was good. Clean room.

Great hotel and staff

Liked: This hotel was wonderful! Loved the breakfast buffet option in the morning!

A hotel with reasonable price...

Liked: I liked the shuttle bus service, especially the driver was so helpful and polite.
Disliked: The room was generally comfortable and clean, though a bit dated. Our biggest concern was that the hotel is just next to the train station, and the soundproofing in the room windows was poor, we were waking up by the loud train sound at mid night. Also, house keeping required a reservation, rather than a routine daily service, I think hotel should remind guests when they check in. Check-out was 12:00 noon, but around 11:30, the house keeping staff opened our door without ringing. My child wasn't dressed yet, and the staff didn't apologize, simply asking when we were leaving.