DoubleTree By Hilton Bay City Riverfront Guest Reviews
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Charles Sun, 24 August 2025
Superb
Konstantin Fri, 22 August 2025
Pleasant
Liked: People working at the hotel were really nice
Disliked: the elevators did not work. the floor carpet was smelling badly.
Gregory Mon, 18 August 2025
Overall, staff is awesome. Very...
Liked: The restaurant has awesome food
Disliked: Very clean, except for the carpeting in the rooms
Paula Sun, 10 August 2025
Very good
Liz Sat, 9 August 2025
Exceptional
Liked: Clean and comfortable
Disliked: Elevator broken so only one worked
Ashley Sun, 3 August 2025
Dishonest thief working on housekeeping...
Disliked: The housekeeper stole my jewelry that was left on the bathroom counter. I called shortly after check out and also went back on-site 2 more times to speak with management. I also spoke with the GM, Jamie, and she knew nothing about the incident after the front desk managers promised to get the General Manager involved.
Dalia Sun, 3 August 2025
Everything was good
Liked: Cookies
Bird Wed, 30 July 2025
Bad
Paul Mon, 28 July 2025
We stay at this hotel...
Liked: Food was excellent. Love the buffet
Disliked: The shower in our room was terrible. It was for handicapped people and water went on the floor. I would never get handicapped room again.
Perri Sun, 27 July 2025
Nice get away with the...
Liked: The location as a river front facility within walking distance to park, restaurants and planetarium was perfect.
Disliked: Unable to check in earlier than 4 and kids were unable to use the pool facility until we were assigned a room. While waiting in the lobby many many other guests were able to check in. Second elevator was out of order causing congestion.