DoubleTree by Hilton Battle Creek

I really would avoid staying...

Liked: It looked clean. But if you don’t know the area, very confusing to turn into
Disliked: The check in desk employees were very slow and did not explain all the charges to the room until checkout. The fact that both restaurants were closed in the middle of the day is very inconvenient. After a long road trip, I like to go to my room and clean up and not have to go back into my car and drive somewhere to eat and get a drink. $3 dollar bottle waters in the room is outrageous! For what we are paying for the room, it should either be $1 but really should be complementary. I feel like charging for a cheap bottle of water is really nickel and dimming your guests.

Exceptional

Liked: Everything iit was an absolutely amazing stay

Exceptional

never again.

Liked: the property itself was nice
Disliked: the staff was rude and inconsiderate! by far the worst customer service i’ve ever received at any hotel

Very comfortable

Liked: Clean
Disliked: Nothing

Superb

Superb

Exceptional

Good