I paid for a King Deluxe room months in advance, only to be told upon my arrival that it was not available. I then was told that I was being upgraded to a suite for the inconvenience but was put in a regular room instead, while still having paid for a King Deluxe. Not cool at all. The room was clean and nice but not what I paid for nor expected. I was disappointed. It truly is the little things that matter.

Disliked: Disappointed.

Superb

Very good

Very good

Exceptional

Stayed a weekend celebrating my...

Liked: loved having a hotel bar. Bartender was very friendly

Superb

Bad

Disliked: They over charged me and I awaiting a refund

Superb

Liked: I enjoyed everything
Disliked: Nothing

We will be at the...

Liked: Just need a little more choice. It is the first meal of the day, and we were there for a meeting. Understand the employment situation
Disliked: The employees help us to get extra line and towels. Otherwise keep up the good work.