Dorint Hotel am Heumarkt Köln

Passable

Liked: Location
Disliked: Rooms hot

Good

Me and my friends had...

Liked: Proximity to centre and general cleanliness. Also a very good breakfast

Good

Very good

Very good

Relaxing expierience with access to...

Liked: Everything. The rooms themselves, tea, coffee Nespresso, cleaning, reception stuff. Spa has just swimming pool, jacuzzi and sauna but for short trip was enough. Room unexpectedly had 2 rooms and 2 bathrooms. It was very comfortable as we were with small child. Good quality cosmetics in room. To Duomo and the river, train station 5-7 min walk. Underground is downstairs, next door to the hotel. Very good breakfast, 2 restaurants downstairs. I took in consideration this net of hotels for future. Wonderful experience!

Passable

Liked: Hair dryersCleanliness of roomChamber maidsLift v fast
Disliked: Friday and Saturday saff on reception and at breakfast in need of customer service training. Sunday staff excellent.Swimming pool and changing area in need of updating and deep clean.

Passable

Liked: Convenient, modern
Disliked: Room smelt badly of smoke, only one socket and no usb, air con doesn't work, bed was a very poor mattress and exceptionally soft.