Dorint Hotel am Heumarkt Köln

Bad

Overall my stay was very...

Liked: I didn't have breakfast at the hotel, so I can’t comment on that. I booked a superior room, which was quite spacious and very clean. The hotel's location was excellent—during my stay, I had easy access to the city center, historical sites, the river, and more.After booking, the hotel reached out to ask where my 3-year-old son would prefer to sleep. I requested a cot, and when we arrived, there was a clean, neatly prepared cot in the room, complete with a teddy bear. My son was surprised and delighted. He played with the teddy bear and happily slept in his cot with the toy. As a parent who usually faces challenges helping my son sleep while traveling, this creativity by the hotel made our stay more pleasant.
Disliked: The only aspect I did not like was the bathroom. During showers, the water temperature kept fluctuating between hot and cold. Fortunately, since the weather was warm, it wasn’t too uncomfortable.

Superb

Very good

Liked: Service by staff
Disliked: Fridge did not work

Satisfactory, not cheap

Liked: Good location, pretty good breakfast.
Disliked: Very misleading advertisement of the indoor pool and gym facilities which are in fact an additional €18 pp per day. Usual deception from Booking.com

Exceptional

Very good

Very good

Very good