Comfortable and clean!

Liked: This was my second time staying at this hotel. The staff was lovely! Both check-in and check-out were quick and efficient. The room was spacious and clean. very comfortable and close enough to downtown
Disliked: Everything was great

Superb

I will always stay here...

Liked: I like everything about the property.
Disliked: as lovely as the room and setup is for breakfast, the actual breakfast and coffee leave a great deal to be desired. the coffee continues to be so mediocre and for people like me who are not big egg and bacon fanatics, there’s little to choose from. no decent bread, no croissants, and the jam on offer, if you make toast in the antediluvian toaster, is embarrassing. little plastic containers of what looks like hard old strawberry jam. there is no shortage of excellent bakeries in Kingston, so it’s a shame, especially for any European guests.

Relaxing retreat

Liked: Breakfast in the dining room was a great way to start the day. Enjoyed the various spaces to sit during the day. Staff was very welcoming and helpful. The location was ideal for us - central but away from the bustle of downtown.

Exceptional

Very good

Superb

You could find better

Liked: Easy parking and good breakfast
Disliked: Set a little out of town. The hotel caters mainly for conference guests and we felt a little like out of place as individuals. The hotel is beginning to look a little tired and dated in common areas and bedrooms. Facilities in the bedrooms are minimal compared with main stream hotel chains

Exceptional