Name: DO Plaça Reial powered by Sonder
Address: Plaça Reial 1, Barcelona
Rating: 4.25

Exceptional

Liked: Nice spacious room with all that you need for comfort

Enjoyed our time

Liked: Location was great and staff friendly
Disliked: Rooms could do with a little maintenance/update

Good

Liked: Loved the location and size of the room
Disliked: Air conditioning didn’t work

Pleasant

Great Barca Location and Spanish...

Liked: The location was excellent for exploring Barcelona by feet, the square is beautiful and always busy. The room itself was spacious with all amenities we could ask for. I think price vs what you get was fair to best!! We didn't have breakfast so I cannot comment on it.
Disliked: Sometimes the plaza beneath can be noisy, especially in after hours (2pm++) we had a room that was directly above it. It didn't bother us much, but more sensitive ears might have problem during night.

Exceptional

Beautiful Hotel

Liked: The room was gorgeous and quite large with a balcony. Below is the restaurant where we enjoyed breakfast (not included in the price).
Disliked: Didn't realize while the location is very central and convenient, it's very noisy. This plaza is a party place all night long, so definitely had to use the ear plugs they provided. Wish the breakfast had been included in the price.

Exceptional

Very good

Liked: Location is great! Staff could not have been more welcoming or helpful. Liked the room.
Disliked: Very noise at night in that area. They did give us a sound machine which helped.

Lovely staff and hotel interiors...

Liked: The reception staff was very friendly and competent. The interior of the hotel is lovely - great decor, beautiful bedrooms. The location is very central.
Disliked: This is NOT a 5 star hotel and should not be sold as one. The hotel would be near-perfect, if it was a 3-star hotel (in regards to services). - Breakfast: is outsourced at Bar Tomate. The bistro/bar is not part of the hotel and is understaffed and/or overwhelmed by the influx of walk-in tourists (it’s directly on the Placa Reial). You are forced to eat outside, even when it is cold. It was overall not a pleasant start to the day so we only ate there twice. Bar Tomate is their only in-house restaurant and the quality is not 5 star. - Room Service: also outsourced. The one evening we called at 10pm to order food, we were told it would take 1.5 hours. It seems there is one place that delivers to all Sonder hotels in Barcelona. I cannot comment on the quality of the food because we did not end up ordering, due to the wait. - Roof Terrace: It would be a lovely place to have a drink and chill, if it were serviced. We were told it would be serviced between 5 and 9 pm, but that was not the case. One has to get the drinks at the ground floor and then take the elevator to the 4th. (Side-note: If you have a drink in each hand, you can’t easily use the lift, since you need to take out your key-card). The roof top is also open to tourists, which would be fine if AT LEAST it was serviced. I sincerely hope the hotel / the authorities reconsider labelling this place as a 5-star hotel, I find this VERY misleading.- it wouldn't hurt to update your TVs, which are very small for no apparent reason.