Amazing Family Getaway

Liked: The location was perfect for walking to all restaurants, subway, etc. We rented a car and barely used it. They also have bikes in the lobby you can use for free. The staff was very welcoming and helped me with my booking since I booked a single room and needed a double room. They were great. Restaurant and bar on site and they offered valet parking if you needed it. I would recommend this hotel for a visit to downtown Pittsburgh. It was great!

Exceptional

Disliked: Elevator did not work

Exceptional

I love Pittsburgh, but the...

Liked: Location and nice service staff
Disliked: So, it's hard to say, but it is a worst hotel where I have been in USA - I have been many times. Why...? The first one reason - dark room!!!!!!! Look, you have two windows in your room. The first one is on your sleeping room, but the second is in WC opposite the toilet desk!!! But, it doesn't matter, because all windows is about 4 meters to the next elevation wall of hotel building - opposite to other room windows. So, even on 1 pm, you don't know is it a day or night. Is it a sun or rain, etc (see picture) If you have depression - it is not a best choise. The next one - bathroom. Shower doors was so close to the toilet that i saw machining (grinding) of the toilet seat :) (see picture) Cleaning of the room - every two days, i didn't get shampoo, body wash, botles of water etc (but there wasn't problem, cause on reception I got all). One times, they left cleaning stuff in my bathroom - maybe they count on selfservice :) (but it also wasn't a problem) The last one - they charged me over 100$ more than I've booked. But the problem was solved by Booking.com

Fabulous

Liked: Location
Disliked: Broken elevator

Exceptional

Worse stay in a hotel...

Disliked: The information on line was miss led. It said free parking on line but when I got there, they told me its paid parking which is 35 per night. Then the room size was ridiculously small and it was nothing like the pictures I saw online. Then the room service sucks!. I call front desk after 12pm asking for room service to come and clean the room and I left and came back around 7pm and the room was not clean. I will never stay at this hotel again. I travel all over the world and this was the worst service I ever received. And I will be sure to give my review online about this hotel.

It was nice place. Just...

Liked: Bed was nice people friendly.
Disliked: No food the restaurant was only place to eat and way too expensive for my daughter and I. And after a quick walk in 17* weather there was nowhere in area to eat. But I guess if your paying $200 a night you can afford the dining. We were there only for a concert and I booked late so I had no choice but to pay that much for a night. So for us I could not afford the restaurant also. And the room only had decaf coffee not what I wanted for a 4 hour drive ahead of me!

Pleasant