Diamonds Villa near York Hospital

Good

Very good

Liked: Good location

Uncomfortable bed

Liked: Staff were able help consolidate two bookings for consecutive nights so I didn't have to change rooms
Disliked: Bed was very soft, tagged in the middle and was very uncomfortable. Wifi was inconsistent. Room was very small.

Avoid at all cost

Liked: It was close to the centre
Disliked: When we arrived the room didn’t have any curtains up we had to go out so they could fit them the room smelled of damp the toilet door was falling off the hinges so you had to lift the door to close it when we went to get ready for bed we found the carpet was wet as if it had just been cleaned when in bed you could hear people talking in there rooms till very late the window was closed and you could still hear the traffic noise even though we wasn’t near the main road you had to reserve parking for £7 a night if you don’t you have to park down the road in a public car park near a Indian

Pleasant

The staff are kind and...

Liked: Nice place to stay and peaceful.
Disliked: Only the stairs because our room in the second floor and we have a 1year old baby.

Good

Liked: Very good location, nice pillows and clean bedding.
Disliked: Outdated and not very comfortable layout of the rooms

Very good

Not so good

Liked: Location was good.
Disliked: When I arrived, no one was available at the reception for check-in. I tried calling several times, but the calls went straight to voicemail and I did not receive a response. I had to wait outside for almost an hour and a half before being able to access the room. Upon entering, I found only a small fan instead of an air-conditioned room as expected, which made my stay quite uncomfortable. Additionally, the bathroom had an unpleasant odor, which further affected the experience.