Desmond Hotel

Dump

Liked: I dont know where to begin theres homeless people outside the front entrance all day, the room is maybe 12by12 has no toilet but has a sink that has brown water come out each time you use it. you cant adjust the temperature in the room theres stains all over the comforter. Its really just a run down motel in a bad area
Disliked: Its a dirty, gross and unkept motel

Very good

Good

Liked: But the location was busy but not Particularly aggressive. Id definitely stay there again for an interesting time. The amenities were clean tidy and well kept. For the price its definitely a bargain for downtown San Francisco.
Disliked: The incoherent shouting when faced with a problem. The miserable staff screaming shouting. The Indian lady awful attitude towards any enquires. The cleaner was the only calm person he dealt with my problem calmly.

Exceptional

Liked: Its a great location and the rooms a clean and comfortable. Enjoyed my stay and would stay here again
Disliked: The showers water was cold didnt really heat up..

Very poor

The perfect value hotel, if...

Liked: I know this place has gotten flak in other reviews, but it's truly a fantastic value. First of all, I made this reservation for the week of Dreamforce, a 170,000+ person conference every year -- you bet hotel prices can get crazy. For a Monday through Friday stay, I paid less than $500; most of my colleagues spent that PER NIGHT in San Francisco! How much time do you really spend in a hotel room during a conference anyway? Additionally, the staff was incredibly friendly and accommodating. Each day I had clean sheets, clean towels, and other amenities provided that I seriously didn't expect. Sure, the shared bathroom/showers took some getting used to, but I literally never had to wait for someone to finish up so I could use these facilities. The location is also hard to beat -- a half-mile walk to the Moscone Center. Unbelievable at this price! Also wanted to address a common criticism: The homeless people outside of the hotel. There's no denying that San Francisco has a serious homeless problem, and there are many homeless individuals that spend their time right outside of the hotel. That being said, I had no issues whatsoever. I'm a fairly small guy, alone, and I was able to stumble back to the hotel after 12 am by myself with problem. Others have reported being screamed at or aggressively panhandled by these individuals -- literally never happened to me. Of course, dressing below your means and keeping your eyes firmly forward always helps.
Disliked: The noise from the surrounding area outside would carry on a bit late at times. I'm a pretty heavy sleeper so I didn't mind, but even I was woken up a few times by loud talking and music. Additionally, I would hear a loud thud from above every now and then -- not sure if this was due to tenants or other guests. I will also say that the hotel didn't have much in the way of hot water when I was there. The maximum temperature I could get out of the shower was a touch above lukewarm, and the staff didn't seem to have any solution to the issue. Not really a huge deal, but if you're particular about your showers, I'd keep this in mind.

Liked: The hotel is terrifying, I couldnt stay there for 5 minutes The elevator door was broke, a lot of homeless on street, they scare. DONT GO THERE
Disliked: Everything

Liked: Only location
Disliked: Cleanliness very poor. They never mentioned the sheets. the hotel smells so crappy

Liked: That they had HBO
Disliked: The location is sketchy and they require a large cash deposit