Des Moines Marriott Downtown Guest Reviews
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SR, Mason City IA Mon, 27 February 2012
I can't believe a hotel this size doesn't have a few designated smoking rooms for the smoking population. The room I reserved cost a total of $195.00. When I checked out, I was given a receipt for valet parking for $20.14. I was totally shocked. I could not believe I just spent $195 on a room that was not $195 quality and I get charged for valet parking. Every hotel I have ever stayed at has complimentary valet parking. I could have parked at the Des Moines airport all week and not spent on parking what I did at the Marriott. This was very disappointing and chances are I will not stay at this Marriott again in the future.
Liked: Close to event centers.
Disliked: Charge for valet parking; no smoking rooms.
Monique Wed, 15 November 2023
Trish Sun, 5 November 2023
Very nice place and staff...
Liked: Hotel is in a perfect spot for walking distance to a lot of places!! very clean and people friendly!!! Like the valet parking
Disliked: Only issues we didn’t like was that there was no microwave and the toilet didn’t flash properly had to hold handle down or flush twice!!
Divya Thu, 26 October 2023
Liked: Nice location and the room was nice and clean.
Abby Mon, 9 October 2023
I'd like a partial refund.
Disliked: I had a clog in my sink on night one. I called to have it serviced and the hotel staff arrived right asni was leaving for dinner/an event. When I got back it was late. The bathroom was trashed. A plunger in the sink, sink torn apart and a note that it couldn't be fixed. The sink and toilet were filthy. Dirty towels were everywhere.
Anonymous Thu, 28 September 2023
Tara Fri, 22 September 2023
Liked: No carpets in rooms
Disliked: No parking
Oppenheim Wed, 13 September 2023
Tracy Fri, 18 August 2023
Brandon Thu, 10 August 2023
Alyson Mon, 7 August 2023
Liked: The rooms felt really nice and the beds were comfortable. I loved that we had Netflix since I was exhausted and spent a lot of time in the room. The Starbucks drinks were amazing right downstairs and the location was great
Disliked: The valet counting their tip in front of us. The price of the valet.