Des Moines Marriott Downtown Guest Reviews
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|1.4 miles from Des Moines centre|
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SR, Mason City IA Mon, 27 February 2012
I can't believe a hotel this size doesn't have a few designated smoking rooms for the smoking population. The room I reserved cost a total of $195.00. When I checked out, I was given a receipt for valet parking for $20.14. I was totally shocked. I could not believe I just spent $195 on a room that was not $195 quality and I get charged for valet parking. Every hotel I have ever stayed at has complimentary valet parking. I could have parked at the Des Moines airport all week and not spent on parking what I did at the Marriott. This was very disappointing and chances are I will not stay at this Marriott again in the future.
Liked: Close to event centers.
Disliked: Charge for valet parking; no smoking rooms.
Nicholas Mon, 8 April 2019
Alison Tue, 26 March 2019
Amanda Mon, 25 March 2019
I'd go back but call...
Liked: Location was excellent, we liked that there was a connection to the sky-walk system throughout the downtown location. Hotel was clean, pretty friendly staff.
Disliked: I had booked our room back in January 2019 for 2 queen beds as there were 3 of us staying. When we checked-in the hotel had 'bumped' us down to a King room b/c we used a 3rd party booking. I did not think this was fair. They offered a roll-away as a solution to our sleeping arrangement issue, which we took them up on but it was very hard and uncomfortable, almost as bad as a pull out sofa. Our stay was not discounted nor were we reimbursed any portion of our bill.
Jammie Thu, 21 March 2019
Peggy Thu, 28 February 2019
Tammy Fri, 8 February 2019
Angered-traveler Mon, 4 February 2019
Disliked: The lobby and in house restaurant was entirely too cold to enjoy our meals. There was no alternative than to sit in sub-60 degree temperature for dinner/meals.
Anonymous Fri, 1 February 2019
Ashley Thu, 20 December 2018
Jeff Sun, 16 December 2018