Passable

Exceptional

Exceptional

Superb

Liked: The hotel is wonderful! Everything is clean and neat, with a cozy courtyard. The location of the hotel is good: we walked to the city center on foot and did not use public transport, but probably for some people it is a bit far. But there is a large transportation hub right next to the hotel. The room was in excellent condition, everything was clean and prepared for our arrival. The room had everything we needed. We refused from cleaning. As a bonus for this we were given vouchers for 5 euros / day for the bar. We were happy to take advantage of this. The breakfasts are very varied and tasty. Really liked the selection of cheeses.The staff is very pleasant and always tried to help. Special thanks for the little birthday present! It was very nice and unexpected.
Disliked: It would be great if the amount of dishes corresponded to the number of guests (we had 2 mugs for 3 guests).The staff member who stayed late in the evenings was not very friendly. Despite the fact that the menu states that the bar is open until midnight, also this information we were told at check-in, this staff member did not respond to multiple bells from the bar after 11pm one day and when we came up to him said the bar was closed. Another day after ignoring the ringing bell for a long time, he took the order with annoyance and was visibly telling us that this was the last order so we should call it a day (even though it was about 40 minutes to 12). Just because of this I'm lowering my review by 1 point.

Very good

Liked: Loved the breakfast, we got a free room upgrade as well which was a pleasant surprise and we were able to check in early which was great. Hotel is very comfortable and staff very friendly. It has a nice laid back vibe but all home comforts are there and excellent transport connections but away from the chaos of the centre. It felt relaxing despite being in the city. We walked back from the main centre (St Stephen's Cathedral) in about 20-25 minutes one night when the tram wasn't running, but usually we got the tram which is 10 minutes north of the centre and then about a ten minute walk from there.
Disliked: Everything was perfect. Thank you :)

Exceptional

Very good

Overall Excellent

Liked: I loved the location.
Disliked: There was no restaurant in the hotel.

Exceptional