Fabulous

Good location, clean hotel, friendly...

Liked: Friendly staff. Nice facilities.
Disliked: While staff was super friendly and appreciated, service competence was not. After checking in and going to our room, I received a call from front desk asking me my name and asking to return because the credit card provided had not gone through. I had booked a concierge room, but was not given any instructions on arrival of club lounge closure on weekends and the ability to receive complimentary breakfast in the restaurant. Restaurant visits (3) included seeking out wait staff each time for initial service and receiving bill. I was charged for one breakfast at checkout though my rate included breakfast. I had to return to desk to note the mistake and seek reimbursement ? I was never offered the opportunity to look over charges beforehand, only asked if I would like a printed receipt.

great location and comfortaable stay

Liked: good food and came quick...what more do you want. comfortable quiet room and good night's sleep
Disliked: n/a

Passable

Liked: The front desk did what they could to make up for your mistake
Disliked: That your website lied about what we should get

Superb

Disliked: No free internet, instead You have to join the member to get free internet

Exceptional

Liked: The food in the restaurant was high quality. The beds and pillows were comfortable. The room was quiet. The lobby/restaurant area was well planned and the design was both comfortable and classy.
Disliked: The bathroom was a little tight on space.

Comfortable, friendly service, great breakfast

Liked: The friendly staff at a late arrival checkin

Exceptional

Liked: Nice hotel. Rooms a little dated.
Disliked: Firmer pillows.