Delta Hotels by Marriott Waltham Abbey

Great clean and comfortable

Liked: Very welcoming entrance
Disliked: The price

Very good

Superb

Liked: Space in the rooms Ensuite
Disliked: No lifts available!

All in all, I would...

Liked: The atrium area was welcoming and very comfortable.
Disliked: The bathroom was a little outdated.

Superb

Liked: Property was clean, facilities well maintained.

Exceptional

Liked: Great service and overall cleanliness of the facility. Staff were very nice and helpful.
Disliked: Price is kind of high but guess it is the average price of the area

Pleasant

Liked: The choice of foods at Breakfast was goodThe bar staff and restaurant staff were friendly and helpfulThe location was great for what we required it forThe car park had plenty of roomIt was not too busy when we went
Disliked: The aircon in our first room didn't work and so we were moved to another room (that's fine)However, the aircon didn't work in the new room either, with it blowing on full throughout the day and all night for 48 hours and still it was only as cold as my breath.Speaking to the other guest that were with our group, (20 of us) theirs was the same. The aircon in the foyer and restaurants was lovely and cold though, but unfortunately not in the rooms.The bathroom extractor fan didn't come on so the bathroom steamed up very quickly and also with there being no aircon in the room either it was extremely hot and humid. (To be fair to the hotel, I have NEVER stayed in a hotel yet where the bathroom extractor actually does work, I think they are there simply for effect)The coffee cup in my room still had an old coffee lip mark on it from the previous guest.My wife avoided the toast on the first day as the white bread offered had a small amount of mould in one corner.There was confusion between the reception staff as to "Do we have to pay for the car park or not?" as the car park signs displayed in their car park says that we do, but one member of staff said it was free on a weekend and yet another said that we did have to pay, but not if we were guests. If that is the case, why do the car par signs say differently?

Pleasant

Very good