Delta Hotels by Marriott Toronto Airport & Conference Centre

Comfortable stay after arrival at...

Liked: Close to airport, comfortable room and friendly front desk staff

Exceptional

Liked: The restaurant downstairs and the breakfast was great
Disliked: Wish it was a walk in shower

Great stay lovely amenities.

Liked: Lovely room, restaurant and quality food and dining.
Disliked: Our bed pillows were way to soft could not sleep very well.

Very good

Great except breakfast front of...

Liked: Location is great, stayed there for the Oasis concert at Roger’s stadium. Was a fantastic 2 night stay.
Disliked: The woman in front desk in dining room on breakfast was moody. Both days she was grumpy and was only friendly with Spanish speaking guests. She got it wrong each day when she would growl at me that my breakfast wasn’t included. I would have to tell her to check again and soon she would realise she was wrong with no kind expression to acknowledge her mistake. She also told me that all the room guests would need to dine at the sane time which was ridiculous as, I have never heard that in my life. This is a top hotel, I expect more flexibility and professionalism from your team. She is an outlier and needs training on customer service.

Good stay at Delta Hotel...

Liked: Free Hotel shuttle pickup was every 30 minutes and easy to find from the airport terminals.Huge hotel with lots of lobby space, restaurant was great (had dinner), Starbucks on site, small shop in hotel for snacks and other essentials plus souvenirs.Gym was excellent and air conditionedPool was also good but felt dated, excessive space could have lent itself for a Sauna/steam room - felt like been in a pool inside a warehouse.Close to other facilities - restaurants/gas stations
Disliked: As others have mentioned, the hotel is dated (probably 70s build), it could do with further upgrades to keep it at the standard most visitors would expect from a Marriott chain. e.g. bath rooms and room, corridors and lift vestibules.Parking would have been expensive, we went to hire a car and decided not to park at the hotel even for 1 hour due to the charges.

Exceptional

Superb

Superb

Liked: Nice location and spacious with wonderful breakfast
Disliked: The front seat required a pin for my credit card and wouldn’t accept anything except a physical credit card. That’s too poor because a week before we paid at the same desk without a PIN code