Delta Hotels by Marriott Toledo

A comfortable welcoming environment.

Liked: Clean and well put together
Disliked: Other guest

Pleasant

Exceptional

Clean, reliable, comfortable accommodations

Liked: Everything was lovely.
Disliked: There were many children running down the halls later in the evening and lots of slamming doors— even later into the night

Good value.

Liked: The outdoor space was good for a nice walk. The Starbucks coffee was a plus and the pool was a nice way to relax.
Disliked: I wosh there was a hot tub, free breakfast options and a more appealing floor in the pool area its very run down looking compared to how beautiful the ceiling and windows are.

Comfortable

Liked: Clean and courteous people

Don’t stay here!

Liked: Location and restaurant
Disliked: I stayed at the Delta by Marriott Hotel and let’s just say, It was one of the worst experiences ever. Not only did they send a police escort to remove me because my friend was the previous bartender at the restaurant (he was staying with me but we both didn’t know he was no longer allowed on the premise), my room was filthy and as you can see in this photo, I found a used condom and wrapper under my bed when I was looking for an item that fell. Once I packed all my things, the front desk concierge from h*ll said “well I didn’t kick you out. I kicked him out. He can’t be here”… so then why did you tell the police to escort me? Why was I escorted after prepaying for my room? Horrific! The front desk person, T*ri was an absolute nightmare and presented with the nastiest attitude I’ve ever experienced from a concierge/front desk associate. I have yet to receive my refund from my stay as I am owed 3 days and I know it’s because this location is a struggling franchise that needs all the money they get. DO NOT STAY AT THIS MARRIOTT. There are better way accommodating hotels in the area that won’t treat their patrons like trash.

Good

Liked: The location for this hotel was near many good restaurants and Walmart.
Disliked: The restaurant inside this hotel wasn't good at all, I would recommend to go with another one.The meal took extremely long with large gaps in the delivery of items. Simple things were missing when our meals arrived and they didn't taste good at all.

Could not stay as they...

Liked: The property did not honor the booking that we made three months in advance. They claimed that they were overbooked, had no room, and booking.com did not contact them. We suspect they might have sold our rooms to other parties at a higher rate as our arrival was considerably delayed (late night).
Disliked: We were stranded middle of the night although the front desk helped in finding an alternative hotel which was much lower in quality.