Delta Hotels by Marriott Richmond Downtown Guest Reviews
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|0.5 miles from Richmond centre|
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William, Virginia Beach, visiting Brown's Island Mon, 10 September 2018
Very clean property. Friendly and professional staff. Greeted by every staff member with a smile! Nice.
Liked: Friendly staff. Lulu at the front desk was a pleasure and was quick to volunteer the info we needed for our stay!
Jeanna, Virginia Beach, visiting The National Richmond Mon, 12 August 2013
Liked: JL hotel manager comped my parking, and gave me a free small bottle of wine. She was very apologetic and concerned. Room was very nice!
Disliked: Room was not ready at check in; front desk receptionist Althea was rude; complications with correct bed assignment for my room.
Barbara Mon, 4 November 2019
Staff lovely, clean and modern...
Liked: Bed was really comfortable. ALL the staff was attentive and helpful. View of James river lovely. Parking convenient and good price for city
Joshua Fri, 1 November 2019
Alice Thu, 31 October 2019
Jennifer Sat, 26 October 2019
Mark Thu, 24 October 2019
Liked: Staff was friendly, hotel was very clean.
Disliked: The water pressure was not the best. The shower had to shower heads. One of the heads pretty much just trickled our, and the other head barely even spayed a quarter of the way across the full length of the shower.
Walter Thu, 24 October 2019
Disliked: Hidden/undisclosed fees...The staff did not disclose the daily fee for incidentals and it was not disclosed in the booking.com price. Also it takes too long for the incidental deposit to be refunded 3-10 business days according to them. The hotel reported that it was refunded but my bank has no record of it.
Suzanne Tue, 22 October 2019
Christopher Sun, 20 October 2019
Edward Sat, 19 October 2019
Liked: it was clean, the attendants was very professional.
Disliked: should have given more direction to the event I was attending
Graham Wed, 16 October 2019
Amazing. Loved hotel and adored...
Liked: From the older receptionist, who was helpful and extremely pleasant and kind, to the lovely young Harry Potter fan waiter, Zachary I believe , everyone was happy and hepful. We had a great room with a great view. Brilliant