Delta Hotels by Marriott Richmond Downtown Guest Reviews
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|0.5 miles from Richmond centre|
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William, Virginia Beach, visiting Brown's Island Mon, 10 September 2018
Very clean property. Friendly and professional staff. Greeted by every staff member with a smile! Nice.
Liked: Friendly staff. Lulu at the front desk was a pleasure and was quick to volunteer the info we needed for our stay!
Jeanna, Virginia Beach, visiting The National Richmond Mon, 12 August 2013
Liked: JL hotel manager comped my parking, and gave me a free small bottle of wine. She was very apologetic and concerned. Room was very nice!
Disliked: Room was not ready at check in; front desk receptionist Althea was rude; complications with correct bed assignment for my room.
Latrice Fri, 30 April 2021
Thomas Wed, 28 April 2021
Did not feel a warm...
Liked: The room was nice and a nice size, clean and comfortable
Disliked: This was the 3rd booking on this tour with Marriot and the front desk originally told me the hotel was booked. I showed them my reservation and was told I should have called the hotel to make sure what I ordered was confirmed (Booking.com doesn't know what available in "Our Hotel" when they make reservations. Not an argument with the front desk but did not feel the welcome I'm used to with Marriot. Eventually my reservations were honored.
Faith Sun, 25 April 2021
Traveling Sat, 24 April 2021
Boulden Thu, 22 April 2021
Anonymous Mon, 19 April 2021
Anonymous Sun, 18 April 2021
David Sun, 18 April 2021
Amelia Thu, 15 April 2021
Will not stay there again...
Liked: The location was good. And everything was very clean.
Disliked: The staff checking me in somehow charged me 3 times. And then they stayed pending on my account for almost a week. The same guy told us there was free parking on the curbs right outside the hotel and we explained where we parked and he said it was good there, but we got a parking ticket. So $60 parking ticket and being charged almost $400 extra for a room. Made are quick trip pretty stressful
Anonymous Wed, 14 April 2021
Liked: The shower was fabulous.