Delta Hotels Orlando Lake Buena Vista Guest Reviews
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|15.1 miles from Orlando centre|
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Kimberly Romer, Jacksonville Mon, 26 March 2012
I booked this hotel because of the price and because it said they have a "heated pool". The pool was freezing - no heat at all.When I asked the front desk 'why is the pool cold - that is one of the main reasons I booked with you', the guy looked at me like I was from Mars and said 'is it? We haven't had any complaints.' I said 'well you have one now.He said 'I'll send "maintenance" out there to look at it'. The same man comes out there 5 minutes later, looks at me watching him, bends over and sticks his hand in the water shakes it off then leaves - nothing was ever done and nothing else was said. So I'm upset - I say 'forget it' to my daughter, 'this place sucks and I'm not going to come here again'. I told my daughter 'I'm going to take a hot shower instead'. Wouldn't you know it, the water didn't even get hot - it got warm all the way turned to hot.The pressure was horrible with low-flow shower heads just like that Seinfeld episode. LOL. If I wasn't ticked off enough the water from the shower filled up past my ankles...that was it for me! I called to tell of my newest frustration and she says 'we will send someone to look at the water'. Huh? I said 'well all it's doing is sitting there not draining, What's the point? My shower is over now.' When asked for the corporation number to complain, I was told 'we don't have one, this hotel is owned by the bank'. Well isn't that wonderful? The place is run down - I compare it to a Motel 6. The staff has poor customer service skills. I know I will never be staying there again and wished I had picked another hotel. What should've been a relaxing and pleasant stay was so aggravating.
Disliked: Oh boy is it!
Ann Thu, 10 January 2019
Cristian Thu, 10 January 2019
Melissa Wed, 9 January 2019
Beds were great and staff...
Liked: The rooms were comfy and the staff was great.
Disliked: No microwave in room very disappointing.
Roberto Wed, 9 January 2019
Liked: Perfect location, well served to and from leisure parks, lovely and kind staff.
Tim Wed, 9 January 2019
Perfect for Epcot
Liked: Close to Epcot, bus shuttle. Everything nice and clean. Rather good and clean gym. Mainly families. Would go again.
Stephanie Wed, 9 January 2019
Liked: Beautiful all around. Lobby to bedroom, it was 10/10 hotel
Disliked: Nothing at all. No complaints
Phuonh Tue, 8 January 2019
Xiaowei Mon, 7 January 2019
Liked: Good location to Disneyland. Excellent shuttle services.
Magdi Thu, 20 December 2018
Very nice hotel clean hotel...
Liked: Bed is very comfortable very relaxing and clean,staff very kind and friendly service is very good
Disliked: Nothing everything is very good
Kathleen Wed, 19 December 2018
Liked: Proximity to Magic Kingdom was great bus came right on time both ways! Staff was very helpful & friendly! Plus the BEDS were amazing!!!!