First time visit to Milton Keynes and this hotel. Reception staff very friendly and polite. Twin room a very good size, clean and comfortable and quiet. Generally slept well, but pillows definitely need replacing - had 2 pillows but flat as pancakes and I woke with a stiff neck. Good selection at buffet style breakfast, again staff very polite and attentive. Our room booking did not include breakfast - when checking in we paid for breakfast. However if we had decided to pay the next morning in the restaurant, it would have been £5 more per person. Only one criticism, coming back to the hotel on a very cold evening at 10.00 we wanted to have coffee in the bar, but were told we couldn't because the coffee machine had been turned off, but we could have tea if we wanted. Ended up sitting in the bar/lounge area with cold drinks. The bar wasn't closing, so there didn't seem to be any reason to turn off the coffee machine. Nevertheless, enjoyed our stay and would definitely come again.

Liked: Easy to find, near motorway. Staff very friendly and polite.
Disliked: Unable to get a coffee in the bar at 22.00 because the coffee machine had been turned off.

Liked: Nice beds and decent decor.
Disliked: No tea bags or TV remote in the room on arrival (fixed by reception quickly).

Was hoping for just a bed for the night, but pleasantly surprised at the helpfulness and general good experience.

Liked: Brilliant breakfast; service with a smile; value.
Disliked: Beds pretty hard; cash machine not working; looking a little tired.

Superb

Liked: The staff were amazingly helpful, especially considering how busy they were for the convention
Disliked: Not enough staff

Superb

Very good

Good stay nice rooms and...

Liked: Close to where we needed to be
Disliked: All perfect

Exceptional

Very good

Liked: Location, parking and friendly staff
Disliked: Only one lift

Amazing hotel with only very...

Liked: Clean, nice room, friendly staff, good breakfast
Disliked: Fire doors towards our room (217) were really stiff and hard to open. My girlfriends struggled to open them. No information about the room service not on the website nor hotel room. No roomservice menu in the room. They will bring it to you when asked for it but there still are no times or anything on them.

Nice room very big and...

Liked: Location from the train station and Christmas market
Disliked: That the spa area and pool has now closed as been to this hotel many times so that was disapointing as was go to have a swim etc and took swim wear

Very good

Liked: Lovely welcoming staff and relaxing atmosphere. Tv was a good size