Name: Delta Hotels by Marriott Jacksonville Deerwood
Address: 4700 Salisbury Rd, Jacksonville, FL
Telephone: (888) 608-6346

Me and my boyfriend loved our stay while we were there for Rockville. It was comfortable and clean and just made us not really want to leave.

Liked: Clean; friendly; comfortable.
Disliked: Nothing.

My husband and I stayed here for an Alice Cooper concert. What a wonderful hotel! Friendly, helpful staff; clean rooms; safe location; easy to find AND free cookies. :-) Awesome job! Made me remember why Radisson is my "go-to" hotel.

Liked: Clean room; friendly staff; safe location.
Disliked: N/A

Liked: Everything - people, room, location

Exceptional

Inconsiderate and rude

Liked: Nice area
Disliked: They switched my room to a double queen bed room instead of the king room that I originally booked. They didn't even tell me that they changed it and when I came back to the front decked confused on why I have a different room. There was no apology or compensation for the change; the front desk manager told me it was all they had left and dismissed me and continued to help someone else. Ill never book here again.

Exceptional

Good place, value for money

Liked: I liked everything about the hotel. Spacious rooms, very friendly & helpful staff specially front desk
Disliked: Only 2 areas for improvement:1. VERY WEAK WIFI. If you are planning to do any work with fikes etc using this Wifi - you will find it difficult. Downloads dont work at all2. Housekeeping needs some attention. The cleaning of rooms & making of beds.

Exceptional

Poor

Liked: Air conditioner went out at mudnight
Disliked: The room was hot and stuffy

The stay was relaxing and...

Liked: Very clean: good location for shopping and restaurants.
Disliked: There wasn’t any negative.

I give my stay a...

Liked: It was in a great location, it was clean and the staff was amazing
Disliked: Everything was great!

Exceptional

This hotel barely met, or...

Liked: I liked the updated amenities and the check in experience. Also the bathroom was very large and clean. Having a large roll-up vanity and super bright mirror and roll-in shower was really nice to have, especially when it comes to ADA compliance.
Disliked: The bed was lacking any sort of bed bug cover, I don’t know if this was a sign of confidence on their part, but it made me feel skeptical. Also, the towels felt like sandpaper. I kind of expected more on that front, but I only had to use them once, so I can live. Finally there seemed to be a shortage of electrical outlets. My wife and I had to move our respective night stands in order to find a bedside outlet for our phones, otherwise, the nearest outlets to the bed was on the opposite side of the room.