Delta Hotels by Marriott Grande Prairie Airport Guest Reviews
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10.4 miles from Grande Prairie centre |
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Benjamin Mon, 25 March 2024
Bad
Disliked: Dealing with Booking.com after my reservation date got changed - trying to cancel or change anything is almost impossible. I am quite sure that booking.com will never ever receive business from me again.
Chad Wed, 13 March 2024
Very good
Shirley Sun, 10 March 2024
Superb
Danielle Sun, 10 March 2024
Will come back again for...
Liked: The breakfast was great! The hotel was super clean even with the slushy sidewalks, staff was super friendly!
Disliked: The noise in hallway after 10:30
Arthur Tue, 27 February 2024
Exceptional
Waldner Thu, 22 February 2024
Very good
Parker Thu, 22 February 2024
Superb
Adrienne Sun, 18 February 2024
Checkin was unfortunate, but the...
Liked: Beautiful, clean, modern and spacious
Disliked: I was checked in improperly and over charged by an employee. I had made & cancelled a booking a few months ago, then rebooked online & paid in full the morning of February 13th. I checked in just after 6pm and was advised I needed to give a $100 deposit for incidentals on my credit card. I have her my credit card and to my surprise I later saw that she had charged $1158.50!? I called the front desk and not much help was given. The next day I received a phone call stating they released the money and now it was up to my bank to release the money back to my card. It is now the 17th and the hold is still on my credit card. I was very upset by the lack of understanding or apology for charging an extra $1000 to my credit card. Upon check out my frustrations and over charge we’re finally acknowledged by Loubna. She was kind, professional and even provided a free, breakfast buffet voucher. I would recommend better customer service training for your front end staff, as I spoke with 4 staff members and Loubna was the only one who acknowledged my problem, and apologized for the error.
Aditya Sat, 10 February 2024
Exceptional
Aditya Mon, 5 February 2024
Exceptional