It's not a word, but that's how I describe my stay, fantabulous! All the employees were very nice and helpful. My room was both clean and cozy, the hotel was walking distance to the mall, the movie theater and several great restaurants. Plus, in the parking lot is a Starbucks and across the street is the best doughnut shop ever! There is no doubt that when I come back to Grand Rapids I'm staying at the Ramada Inn.

Liked: Fantabulous!

Very nice hotel; good price, good location.

Liked: Affordable.
Disliked: A little slow with check in.

Liked: Very clean.
Disliked: Housekeeping was pushy - knocked the first time at 8:30am. 15 minutes later then just tried to walk in.

We didn't spend much time in our room. It was comfortable. We did like that it was connected to the "Old Chicago" Bar & Grill as it was pouring outside and didn't want to venture out for food. The pizza was AMAZING!

Liked: Very clean and nicely furnished
Disliked: AC unit in our room rattled all night long

Exceptional

Exceptional

Liked: The beds and pillows are amazing! Clean and updated.
Disliked: Can?t think of anything!

Poor

Disliked: The room did not heat up. Very cold. Cold water in bathroom sink didn't work. Unable to brush my teeth.

Bad

Disliked: It had Roaches....got switched to another room...it had roaches too

Good

Liked: Friendly staff nice rooms
Disliked: I expected the pool to be open and a breakfast but neither were available but the rate was the same

Really like it , will...

Liked: No breakfast
Disliked: Closed Swiming pool , no breakfast

good hotel price is too...

Liked: Very clean staff was professional and courteous
Disliked: Facilities were shut down pool , no break fast. Had to pay for things I could not use

Exceptional

Very good