It's not a word, but that's how I describe my stay, fantabulous! All the employees were very nice and helpful. My room was both clean and cozy, the hotel was walking distance to the mall, the movie theater and several great restaurants. Plus, in the parking lot is a Starbucks and across the street is the best doughnut shop ever! There is no doubt that when I come back to Grand Rapids I'm staying at the Ramada Inn.

Liked: Fantabulous!

Very nice hotel; good price, good location.

Liked: Affordable.
Disliked: A little slow with check in.

Liked: Very clean.
Disliked: Housekeeping was pushy - knocked the first time at 8:30am. 15 minutes later then just tried to walk in.

We didn't spend much time in our room. It was comfortable. We did like that it was connected to the "Old Chicago" Bar & Grill as it was pouring outside and didn't want to venture out for food. The pizza was AMAZING!

Liked: Very clean and nicely furnished
Disliked: AC unit in our room rattled all night long

Beautiful place, Comfy Beds!

Liked: The Bed Was so comfortable, We Almost paid the extra day just to sleep!
Disliked: Initially, The price was $185. My card was charged $234 which did NOT make me happy. Great place though ??

Good

Liked: Nice place clean. Close to restaurants and the mall! Pool was nice for my 4year old
Disliked: The pool slide was only open Friday-Sunday afternoon it would have been nice to know that. We stayed there for that reason and were not able to use the pool slide!

Exceptional

Liked: The bathroom the swimming pool and my kids had lots of fun

Disappointed

Liked: The beds were comfortable! Good water pressure for showers.
Disliked: Check in lady was not very accomadating. I wasnt told about the EXTRA $50 being charged to my debit card. It will take 7 days to "hopefully" be put back on my card. The rooms are small. Water slide was broke down!!

Exceptional

Pleasant

Liked: Very good bed
Disliked: Poor housekeeping

This hotel is my go...

Liked: Jlovi the desk manager went out of her way to help allieviate a situation I had created ... nothing to do with the hotel, I had somehow left my car running and she discovered it, tracked me down and solved a problem
Disliked: The hallways look dated ... I noticed several doors with cracks and scuff marks and the carpets showing wear and tear

Overall, great! Will stay again.

Liked: Hotel was great...great location, very clean, quiet.
Disliked: My kids were disappointed that the water slide was not working.

It was pleasant

Liked: Clean and nice
Disliked: The water slide did not work