Name: Delta Hotels by Marriott Burnaby Conference Centre
Address: 4331 Dominion Street, Burnaby, BC
Telephone: (888) 420-1647
Rating: 4.25

Delta Hotels by Marriott Burnaby Conference Centre Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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The hotel has potential and...

Liked: The Hotel location is close to the area where I had planned my business meetings. The room was nice and clean. Great staff at the reception and very fast check in / check out.
Disliked: The air conditioning was very noisy, and despite running it throughout the night, the room remained too warm.The bed was also quite uncomfortable.The internal restaurant was fully booked. We arrived in the late afternoon and were unable to get a table for dinner, which was disappointing.Breakfast service starts after 6:30 a.m., which was unfortunately too late given my meeting schedule.On the positive side, the Starbucks bar on site opens earlier and was a helpful alternative.

I am enjoying my stay...

Liked: All I rated 5 star plus proximity to our Burnaby office.
Disliked: Its a bit pricy.

Very good

Overall, the experience was below...

Liked: The location was good
Disliked: The restaurant was overbooked and not available. The American breakfast was unreasonably expensive for what was offered. In the room, the AC was quite noisy, and one of the elevators was malfunctioning, stopping at random floors.Finally, I was not able to get a detailed final invoice: the hotel referred me to Booking.com, while Booking.com directed me back to the hotel. No one took responsibility.

Very good

Good, but has many things...

Liked: The hotel is good, very clean and expensive, you can order food to rooms, or just buy different food on the first floor during the whole day. Parking is super easy: free, right in front of the hotel without any issues.
Disliked: They don't know what is shown on their bookings.com page: I booked a room for 3 people with free breakfast (it is more expensive), and they gave free breakfast only for 2 people (and for the 3rd person you have to pay). And the people on the kitchen are very not professional, they like to talk with customers, even when customers are visibly uncomfortable, especially during the breakfast.