Exceptional

good stay-but doesn?t live up...

Liked: Iconic castle hotel on the river, lots of history behind it. historical details that are restored. beds/pillows were very comfy. chrome cast on TV which was nice. ice bin, mini fridge and a couple free bottles of water.
Disliked: the *overall* cleanliness of the room was good, but it?s the details that matter and the details is where it fell short. dusty tv, bugs in light covers, stains on carpet by door, bottom of tub messed up, and a cobweb up in one of the corners. not by any means gross, the beds were clean-although I did think it was weird they didn?t have mattress protectors/covers. it was just underwhelming staying in a big castle hotel and the details were not clean. not what it used to be unfortunately.

Very good

Disliked: Pay for parking at hotel

Poor

Very good

Very good

Liked: location
Disliked: The bed was too soft for me. There were many short hairs in the bath.

All was good

Liked: Breakfast was great and location perfect
Disliked: Just bathroom sink taps needed work

Terrible

Liked: Location is nice, the river view was nice. But you can also enjoy the river for free and save $200 plus dollars.
Disliked: Hotel had trouble taking my visa/debit card to which i use to book every other hotel. This made a lengthy check in process. To which my debit/credit card was then accepted, i was charger $100 extra for my room, to which its been 24 hours now and its still not reimbursed on my card. Our room was uncomfortably hot. We trusted our hotel was cleaned upon arrival. We checked into our hotel, brought up our bags and were off for some activities. We arrived back at our hotel around 2:30am. We went to have a shower and there was a dried hair about 8 inches long on the bottom of the bathtub. I myself was disgusted, my boyfriend cleaned it. As we didnt notice until 3am we brushed it off, but quite maddening when your being initially charged $345.81 for a queen room that feels like a sauna inside, and dried hair in the bathtub. Upon check out no one asked how are stay was, the hotel desk staff were not friendly or personable. Very disappointed in our stay, couldnt get out of there fast enough to come home and shower in a tub I know is clean.

Superb